global kyc academy TrainerING Business Shared Services B.V. Branch

Training at the heart of team performance. As part of the global KYC Academy, you execute the global education strategy for CDD Analysts/TM Investigators and Alert Handlers within defined groups, partnering with colleagues/operations team members. Answering to the operational need through the effective delivery of training interventions in order to enhance knowledge and skills of analysts. You will spend on average approximately 60% to 80% of your time delivering global training programmes to groups of analysts (and team leads) mainly based in ING IBSS Manila . Rest of the time is spent on preparation of trainings with colleagues from Global KYC Academy (content developers) , collaborating with SME's and Operational teams, providing input and feedback related to training delivery
? * Deliver instructor led training (ILT and VILT) on KYC topics on behalf of the KYC Academy Pillars e.g. CDD/TM/Screening
? * Support the development of training programmes that address KYC staff , collaborate with KYC Academy colleagues to identify global training/trainer needs/requirements.
? * Support the preparation of Global KYC Academy training materials - SME knowledge content, lesson plans, videos, and presentations.
? * Provide feedback from training events to Academy content SME's, ISD and management
? * Support the exploration, delivery, testing and rolling out of new learning initiatives in collaboration with the other members of the function
? * Support the implementation and management of monitoring systems to ensure that all trainers are performing job responsibilities according to requirements.
? * Drive ING brand values, messaging and philosophy through all training delivery and development activities.
? * Keep abreast of trainer/training trends, developments, best practices and innovations relevant to ING's AFC/KYC practices.
Please refer to the job description.
Bossjob

Taguig City, Metro Manila
Permanent
Full-time