global HR CoordinatorPartnerHero

PartnerHero is a company that is transforming outsourcing. The BPO (Business Process Outsourcing) / call center sector has seen little innovation over the past 30 years, and is perhaps better known for creating factory-like conditions that are unsustainable for employees and the businesses they serve.
That's where we come in.
Our vision is to combine professional services (outsourcing), technology (software) and insights (data) to create value and drive success for our partners. We are quality and culture first, and we build highly customized remote teams for some of the world's most exciting startups. Companies like Lovepop, Udemy, Khan Academy, Rachio, and Giphy look to us when needing to build and scale their customer support, sales, software testing, design and general operations. We are known for our focus and expertise in supporting fast-growing startups and addressing their unique needs. Read more about our Core Values and story here.
About the Role
As the Global HR (People Operations) Coordinator, you will be responsible for supporting the global human resource processes for several locations, primarily focused on the EMEA region. This role provides administrative support to our People Operations team as needed, including record-keeping, electronic file maintenance, auditing, recruitment support and HRIS entry.
What You Can Expect
Enjoys providing customer service support to our associates regarding HR-related questions
Conducts audits of payroll, benefits or other HR programs
Assists with the preparation of the performance review process
Mails, scans and emails documents; and performs other clerical functions
Files documents into appropriate employee files
Prepares new-employee files
Manages Government Statutory Benefits, Labor Standards and Workplace compliance
Provides onboarding support - coordinate swag and parking/building access
Handles incoming/outgoing correspondence, sign for deliveries and direct them to the appropriate staff member, receive/register and send mails and cargos from/to associates and partner
Partners with our internal stakeholders on projects, initiatives, and events
Ability to be comfortable with long periods of sitting at a desk and working on a computer
Comfortable with having to lift up to 15 pounds at times to support deliveries
What You Bring to the Table
Comfort in a fast-paced startup environment where priorities can shift quickly and responsibilities are broad
A service excellence mindset is a must
Exercise good judgment and maintain a positive and professional demeanor
Joy from creating memorable experiences and environments for the teams you work with
Passion for challenging yourself with complex roles that have significant opportunity for growth and development
Desire to be in a high achieving environment where you will create great value while growing your ability exponentially
Proficiency in Google Suite and/or Microsoft Office
Excellent written and verbal communication skills
Excellent organizational skills and attention to detail
Working understanding of human resource principles, practices and procedures
Excellent time management skills with a proven ability to meet deadlines
Ability to function well in a high-paced and at times stressful environment
Availability to perform job duties outside of normal business hours when necessary
An identification with PartnerHero's Core Values: Be Humble, Take Ownership, Care for Others, Embrace Growth, Manifest Trust
What We Provide You
Full time (40 hours a week), the potential for overtime exists if a business need
Competitive salary compensation based on experience
Attractive benefits package such as medical, dental and vision
Training opportunities provided by PartnerHero and outside entities
Ability to own your career and determine your next move at PartnerHero
Equipment needed to be successful in your role
Why PartnerHero?
We are people, not numbers.
Join a people-focused company where you can make an impact. We strive on being a diverse community of exceptional people and can guarantee you will have the opportunity to learn and grow while working with us.
PartnerHero is an equal opportunity employer and upholds a zero-tolerance policy for discrimination or harassment of any kind. We are not simply committed to diversity - we celebrate it and foster it within the core ethos of our community. We know that diversity makes us stronger for our people, our partners, and the customers we support by being representative and inclusive of a variety of backgrounds, skills and perspectives.
PRIVACY NOTICE
PartnerHero is committed to ensuring your privacy and the protection of your personal data. By filling out the forms associated with your job application and submitting your data to us, you are giving us your consent to process your data and store it for potential recruitment and hiring purposes.
To understand more about PartnerHero's privacy program, including your rights and options for managing the personal data you submit to us, please visit our Privacy Center .
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Jazz

Taguig City, Metro Manila
Permanent
Full-time