gds expert - Travel tier 1Neksjob Corporation

Job Description
As a Call Center Representative, you are the primary brand advocate of the account you will be assigned to. You will deliver outstanding support to the customers and clients of the world's biggest and most sought-after brands.
Your day-to-day in a nutshell
Answering incoming calls from customers
Resolving customer inquiries/requests
Developing and maintaining accurate files
Ensuring customer requests are handled in an appropriate and timely manner
Utilizing various client-based tools and applications for customer management and servicing
Providing cutting-edge service in a friendly, confident and knowledgeable manner
Qualification:
- Has at least 1-3 years of Native GDS experience (Amadeus, Apollo, Sabre or Worldspan ONLY ) + Any of these non-negotiable requirements:
o 1 year of Flight Reservation Experience
o 2 years of Native Airline GDS Experience
o 1 yr of International Booking Experience
o 2 Yrs Corporate Or Leisure Travel Industry Experience
o 2 Yrs Customer Sales and Service Experience
- Candidates must be amenable to work in Pasig City
- Candidates must be amenable to work in shifting schedules