gds cbs - Document specialistErnst & Young Global Services Philippines Inc

Overall Position Purpose The objective of this role is to support the business with the editing, formatting, and completion of documents in line with the firm's branding requirements. Job Summary Successfully processes the editing, formatting and co Overall Position Purpose The objective of this role is to support the business with the editing, formatting, and completion of documents in line with the firm's branding requirements. Job Summary Successfully processes the editing, formatting and completion of complex documents, adhering to EY Visual Identity principles. Applies advanced MS Office applications (Word, PowerPoint, Excel and Visio) and demonstrates a broad knowledge of document formatting techniques. Understands and anticipates customer's needs to meet or exceed expectations. Works effectively in a team environment. Major Responsibilities/Duties Effectively manage and process the editing, formatting and completion of documents requested by EY clients Gain an effective understanding of all EY guidelines, processes and initiatives, particularly those related to document construction/alteration, i.e. Branding Zone, Oceania Template Zone Strict adherence to EY Visual identify principles Act in an advisory capacity to the business/EY clients on specialist document services Keep up to date with software and equipment, including Microsoft Office applications Promote and share leading practices within the Centre of Document Excellence Evaluate business requirements of multiple customers, prioritise workload accordingly and to ask to help should that be necessary Perform other responsibilities and tasks as required to achieve the agreed performance outcomes Troubleshoots technical issues regarding formatting and printing of documents Objectives/Measures Performance against KPIs set in conjunction with the Centre of Document Excellence Team Leader and more broadly with the business Positive client feedback Skills & competencies Good communication skills in English are required Minimum 2-3 years of relevant experience or familiarity with a professional services firm environment Advanced skills/knowledge of Microsoft Office Demonstrates strong knowledge of styles, master pages, templates, toolbars, line spacing and organisation-standard formatting Ability to share knowledge amongst team members in a virtual environment Minimum 60/70 wpm typing speed Exceptional attention to detail Proficient in statistical typing of numbers, text, tables, etc Proficient in applying existing standards to new documents Ability to identify, resolve and overcome obstacles/problems, applying simple problem solving techniques Solid knowledge of brand requirements as related to documents/deliverables Strong customer service, communication, interpersonal and teamwork skills Ability to prioritise effectively Audio typing skills Knowledge of Acrobat 10 Professional
Monster

Philippines
Permanent
Full-time