gcard AdministratorIbm

Introduction
The Finance & Admin Business Analyst is essential to the ongoing profitable operations for one of the most globally recognized and respected companies in the world. By overseeing our financial activities, you will enable IBM to continue to bring to market ground-breaking innovations such as Artificial Intelligence, Cognitive Solutions, Cloud Infrastructure, and Blockchain technologies, to name a few.
Your Role and Responsibilities
The Credit Card Administrator is responsible for the Corporate Card Management process for the client. This includes, but not limited to, processing of requests such as applications, cancellations, refunds, fund transfers, etc. and payments; download of aging report; sending out of dunning notices for those with overdue balances; responding to employee inquiries; and reconciling billing account statement/ payment made to the card provider.
Required Technical and Professional Expertise
End to End Card Admin Process Delivery
Very Good verbal and written skills
Excellent Customer Service skills - ability to communicate to all people at all levels within the organization. Must have the ability to resolve intermediate to difficult customer service issues
Ability to think through complex issues and situations and develop robust, well thought out solutions which meet the need of the business
Ability to manage multiple, diverse priorities under time pressure to meet key customer and financial deadlines
Ability to pre-empt potential issues and reprioritize work to meet ever changing needs of customers both internal and external.
Meticulous attention to details
Team work - the ability to work well within the team is key to this role
Preferred Technical and Professional Expertise
Excel skills a distinct advantage
Communication Skills
Customer Service Skills
IBM

Taguig City, Metro Manila
Permanent
Full-time