Front Office agentShangri-La Hotels & Resorts
Workplace: MetroManila, Manila, Makati
Salary: Agreement
Work form: Full time
Posting Date: 09/01/2026
Deadline: 30/09/2022
Shangri-La The Fort, Manila
Shangri-La The Fort, Manila is located within Fort Bonifacio, a former military base and city centre. With 60 storeys high, the complex is comprised of 576 hotel guestrooms and, 97 hotel residences and 98 exclusive Horizon Homes, the high rise building is a Manila landmark. The new hotel complements the company's five existing properties in the Philippines.
The mixed-use business, residential and retail tower is located along 5th Avenue and 30th Street, within the new, fast-developing Taguig business district. It is a 30-minute drive from the Ninoy Aquino International Airport, and is also close to the Manila Golf Club and Manila Polo Club, 10 minutes from Makati district, the capital's financial, cultural and entertainment hub with first-class shopping malls.
DUTIES:
Take responsibility of the front office to ensure smooth and efficient operation at all times
Supervise and lead all service associates in their daily activities
Upsell rooms to meet guests' needs when appropriate
Ensure guest requests are fulfilled in a professional and timely manner
REQUIREMENTS:
Preferably a college graduate and has relevant experience in the hospitality industry
Has knowledge in using OPERA
Takes pride in being a hotelier
Enjoys crafting creative and best-fit solutions
Communicates and write with fluency in English (and local language)
Has strong interpersonal and communication skills
Shangri-La Hotels & Resorts
Shangri-La The Fort, Manila is located within Fort Bonifacio, a former military base and city centre. With 60 storeys high, the complex is comprised of 576 hotel guestrooms and, 97 hotel residences and 98 exclusive Horizon Homes, the high rise building is a Manila landmark. The new hotel complements the company's five existing properties in the Philippines.
The mixed-use business, residential and retail tower is located along 5th Avenue and 30th Street, within the new, fast-developing Taguig business district. It is a 30-minute drive from the Ninoy Aquino International Airport, and is also close to the Manila Golf Club and Manila Polo Club, 10 minutes from Makati district, the capital's financial, cultural and entertainment hub with first-class shopping malls.
DUTIES:
Take responsibility of the front office to ensure smooth and efficient operation at all times
Supervise and lead all service associates in their daily activities
Upsell rooms to meet guests' needs when appropriate
Ensure guest requests are fulfilled in a professional and timely manner
REQUIREMENTS:
Preferably a college graduate and has relevant experience in the hospitality industry
Has knowledge in using OPERA
Takes pride in being a hotelier
Enjoys crafting creative and best-fit solutions
Communicates and write with fluency in English (and local language)
Has strong interpersonal and communication skills
Shangri-La Hotels & Resorts
Other Info
Fort Bonifacio, Makati City, Metro Manila
Permanent
Full-time
Permanent
Full-time
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Shangri-La Hotels & Resorts
About the company
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About the company