front desk Admin Assistant for a mental health clinicNew U Therapy Center & Family Services, Inc.

Name of Company: New U Therapy Center & Family Services
New U Therapy Center & Family Services is a one-stop-shop, modern, and innovative mental health clinic that offers all needed services for a person to be well and happy within one place for convenience, quality, and time-saving care and coordination.
We are a multidisciplinary, multiplication, and telehealth clinic in the state of California. We are located in the beautiful cities of Valencia, Westlake Village, San Louis Obispo, and Torrance. We are blessed to work with mid to high-income populations, where you can focus on the clinical work in a friendly environment and a beautiful clinic.
Job Responsibilities:
Verifies patient insurance eligibility and benefit coverage;
Review scheduled Intakes and Follow-Up appointments on Clinicians' calendars, smart scheduling;
Review completed packets for compliance for scheduled patients for completed documentation and
consent before scheduled visits;
Answers all inquiries and explains all the services offered;
Long inquiries on Referral Tracker, including contact and insurance information;
Contact patient or guarantor and advise of financial responsibilities including out-of-network insurance
options;
Manage and update patient general information and medical insurance changes in the patient
platform;
Coordinate and enter information for requests for patient records and other document requests;
Manage pharmacy and insurance medication prior authorization and refills;
Manages email and mail traffic, and distributes accordingly;
Uploads various documents;
Manages multi-line phone system;
Performs varied administrative and front desk duties for a medical office.
Explain and promote our different mental health services and produce high-conversion
Do customer service and sales
Qualifications:
Proven experience as a Virtual Assistant or relevant role
Knowledge of online calendars and scheduling (e.g. Google Calendar) in a healthcare environment
Excellent phone, email, and instant messaging communication skills
Excellent time management skills
Solid organizational skills
Knowledge of electronic health records
Have customer service and sales experience
English and/or Spanish-speaking preferred
Perks of Working with us:
Rate: $3.00/hr for a probationary period
Benefits:
Raise of pay if passed the 90-day probationary period plus an additional $10.00 per month for internet allowance assistance.
Additional $20.00 per month for health allowance plus 5-day vacation leave and 3-day sick leave credits (not convertible to cash) if passed the annual evaluation.
Promotions
Teleremote work
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New U Therapy Center & Family Services, Inc.

Makati City, Metro Manila
US$3.00 per hour
Permanent
Full-time