French Bilingual Technical Support Representative (WFH until Jan 2021)RingCentral
Workplace: MetroManila, Manila
Salary: Agreement
Work form: Full time
Posting Date: 09/11/2025
Deadline: 26/10/2020
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Description:
RING CENTRAL is now hiring for French Technical Support Representatives
TECHNICAL SUPPORT:
Apply knowledge of the company's services, VOIP technology and networking hardware and software. Provide technical support to customers. Understand network architecture required to support VoIP services. Recommend network hardware, software and design elements. Answer technical questions, solve technical problems and suggest appropriate workarounds. Provide quick and accurate handling of support interactions - phone, chat, screen sharing & email.
Handle and resolve customer inquiries, questions, complaints, and billing concerns with the highest degree of courtesy and professionalism utilizing all resources available given to Tier 1 Representatives.
Offer alternative solutions when appropriate if the issue is beyond the representative's training and scope of responsibility with the objective of resolving the customer's concerns.
Adhere to schedules, guidelines, and requirements in accordance with the Company's set policies and procedures.
Requirements:
REQUIREMENTS:
2 years of collegiate education is required
At least 1 year of working experience in Technical Support is required for this position
Above Average English & French communication skills
Basic Knowledge on VOIP, networking, routers and modems
Strong customer service orientation
Experience configuring, updating and supporting VOIP solutions in a multi-location environment is a plus
Ability to work efficiently in a highly demanding, team-oriented and fast paced environment
Networking, IT or telecommunications certification is a plus
Applicants must be amenable to working nightshifts
Salary: ₱50000 - ₱90000
Address: World Wide Corporate Center LG Floor Acquire Asia Pacific Philippines
How to Apply: Apply at Bossjob!
RingCentral Ringcentral offers a cloud-based communication and collaboration platform that is much more than traditional office phone systems, VoIP business phone service or virtual PBX. It also includes a comprehensive set of business features that unify voice, video, team messaging and collaboration, SMS, conferencing and online meetings, contact center, and fax.
RingCentral, Inc. (NYSE: RNG) is a global provider of cloud enterprise unified communications and collaboration solutions. More flexible and cost-effective than legacy on-premise systems, RingCentral empowers today's mobile and distributed workforces to be connected anywhere and on any device through voice, video, team messaging, collaboration, SMS, conferencing, online meetings, contact center, and fax. RingCentral provides an open platform that integrates with today's leading business apps while giving customers the flexibility to customize their own workflows. RingCentral is a leader in the 2019 Gartner Magic Quadrant for Unified Communications as a Service Worldwide for the third consecutive year. RingCentral is headquartered in Belmont, Calif.
Why Join Us?
We believe that our innovative, cloud-based approach disrupts the large market for business communications solutions by providing flexible and cost-effective services that support distributed workforces, mobile employees and the proliferation of "bring-your-own" communications devices. We enable convenient and effective communications for our customers across all their locations, all their employees, all the time, thus fostering a more productive and dynamic workforce.
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RingCentral Ringcentral offers a cloud-based communication and collaboration platform that is much more than traditional office phone systems, VoIP business phone service or virtual PBX. It also includes a comprehensive set of business features that unify voice, video, team messaging and collaboration, SMS, conferencing and online meetings, contact center, and fax.
RingCentral, Inc. (NYSE: RNG) is a global provider of cloud enterprise unified communications and collaboration solutions. More flexible and cost-effective than legacy on-premise systems, RingCentral empowers today's mobile and distributed workforces to be connected anywhere and on any device through voice, video, team messaging, collaboration, SMS, conferencing, online meetings, contact center, and fax. RingCentral provides an open platform that integrates with today's leading business apps while giving customers the flexibility to customize their own workflows. RingCentral is a leader in the 2019 Gartner Magic Quadrant for Unified Communications as a Service Worldwide for the third consecutive year. RingCentral is headquartered in Belmont, Calif.
Why Join Us?
We believe that our innovative, cloud-based approach disrupts the large market for business communications solutions by providing flexible and cost-effective services that support distributed workforces, mobile employees and the proliferation of "bring-your-own" communications devices. We enable convenient and effective communications for our customers across all their locations, all their employees, all the time, thus fostering a more productive and dynamic workforce.
About Pinoy Jobs
Pinoy Jobs is the most trusted job posting site in the Philippines. We provide a safe job hiring platform to both employers and applicants.
Pinoyjobs
RING CENTRAL is now hiring for French Technical Support Representatives
TECHNICAL SUPPORT:
Apply knowledge of the company's services, VOIP technology and networking hardware and software. Provide technical support to customers. Understand network architecture required to support VoIP services. Recommend network hardware, software and design elements. Answer technical questions, solve technical problems and suggest appropriate workarounds. Provide quick and accurate handling of support interactions - phone, chat, screen sharing & email.
Handle and resolve customer inquiries, questions, complaints, and billing concerns with the highest degree of courtesy and professionalism utilizing all resources available given to Tier 1 Representatives.
Offer alternative solutions when appropriate if the issue is beyond the representative's training and scope of responsibility with the objective of resolving the customer's concerns.
Adhere to schedules, guidelines, and requirements in accordance with the Company's set policies and procedures.
Requirements:
REQUIREMENTS:
2 years of collegiate education is required
At least 1 year of working experience in Technical Support is required for this position
Above Average English & French communication skills
Basic Knowledge on VOIP, networking, routers and modems
Strong customer service orientation
Experience configuring, updating and supporting VOIP solutions in a multi-location environment is a plus
Ability to work efficiently in a highly demanding, team-oriented and fast paced environment
Networking, IT or telecommunications certification is a plus
Applicants must be amenable to working nightshifts
Salary: ₱50000 - ₱90000
Address: World Wide Corporate Center LG Floor Acquire Asia Pacific Philippines
How to Apply: Apply at Bossjob!
RingCentral Ringcentral offers a cloud-based communication and collaboration platform that is much more than traditional office phone systems, VoIP business phone service or virtual PBX. It also includes a comprehensive set of business features that unify voice, video, team messaging and collaboration, SMS, conferencing and online meetings, contact center, and fax.
RingCentral, Inc. (NYSE: RNG) is a global provider of cloud enterprise unified communications and collaboration solutions. More flexible and cost-effective than legacy on-premise systems, RingCentral empowers today's mobile and distributed workforces to be connected anywhere and on any device through voice, video, team messaging, collaboration, SMS, conferencing, online meetings, contact center, and fax. RingCentral provides an open platform that integrates with today's leading business apps while giving customers the flexibility to customize their own workflows. RingCentral is a leader in the 2019 Gartner Magic Quadrant for Unified Communications as a Service Worldwide for the third consecutive year. RingCentral is headquartered in Belmont, Calif.
Why Join Us?
We believe that our innovative, cloud-based approach disrupts the large market for business communications solutions by providing flexible and cost-effective services that support distributed workforces, mobile employees and the proliferation of "bring-your-own" communications devices. We enable convenient and effective communications for our customers across all their locations, all their employees, all the time, thus fostering a more productive and dynamic workforce.
Disclaimer
Employers are solely responsible for all their job posting.
PinoyJobs.ph assumes no responsibility for any consequence relating directly or indirectly to any action or inaction you take based on the contents, information, or other materials found in this website.
Some websites may contain links from our job listings. We are not responsible for any third-party web sites and do not make any representations regarding the content or accuracy of materials on such third-party web sites.
Every effort is made to keep the website up and running smoothly. However, PinoyJobs.ph takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
Our Guarantee
Safe. Pinoy Jobs is free from scam job ads. We monitor job posting everyday.
Quality Employers. We moderate employer signups and verify each access request.
Clean and Professional. PinoyJobs.ph is designed and built with our users in mind.
Avoiding Job Scams
If a company or employer is soliciting money in exchange for a job, it is definitely a scam.
For direct hire overseas, do an extensive search about the company or the employer. Do a Google search.
For overseas employment opportunities please check with
the employer or agency license.
RingCentral Ringcentral offers a cloud-based communication and collaboration platform that is much more than traditional office phone systems, VoIP business phone service or virtual PBX. It also includes a comprehensive set of business features that unify voice, video, team messaging and collaboration, SMS, conferencing and online meetings, contact center, and fax.
RingCentral, Inc. (NYSE: RNG) is a global provider of cloud enterprise unified communications and collaboration solutions. More flexible and cost-effective than legacy on-premise systems, RingCentral empowers today's mobile and distributed workforces to be connected anywhere and on any device through voice, video, team messaging, collaboration, SMS, conferencing, online meetings, contact center, and fax. RingCentral provides an open platform that integrates with today's leading business apps while giving customers the flexibility to customize their own workflows. RingCentral is a leader in the 2019 Gartner Magic Quadrant for Unified Communications as a Service Worldwide for the third consecutive year. RingCentral is headquartered in Belmont, Calif.
Why Join Us?
We believe that our innovative, cloud-based approach disrupts the large market for business communications solutions by providing flexible and cost-effective services that support distributed workforces, mobile employees and the proliferation of "bring-your-own" communications devices. We enable convenient and effective communications for our customers across all their locations, all their employees, all the time, thus fostering a more productive and dynamic workforce.
About Pinoy Jobs
Pinoy Jobs is the most trusted job posting site in the Philippines. We provide a safe job hiring platform to both employers and applicants.
Pinoyjobs
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