fraud and Compliance engineerSupportNinja

Position Title: Fraud and Compliance Engineer
Job Location: Clark Freeport Zone, Pampanga
Why we're awesome?
SupportNinja is redefining the outsourcing space. Our mission is to "Show the World a Better way to Outsource". What does this mean?
We are more than just a call center - we challenge the status quo with the greatest people and the latest technology. SupportNinja provides a personalized, modern and ethical approach that allows us to provide faster, smarter support than our competitors.
We work with some of the world's most disruptive companies across the tech, lifestyle, music and e-commerce spaces. Our services include customer support for apps, content moderation for streaming music services, B2B lead generation for SaaS companies, and back-office support for one of the world's largest nonprofits. Our client roster includes HotelTonight, Warner Music/Level, Bill and Melinda Gates Foundation, SeatGeek, and more.
Be a Ninja and enjoy the following benefits:
Fun, fast-paced environment where you can stretch your creativity
Stress-free start up accounts
HMO upon hire + 1 dependent upon regularization!
Life Insurance upon hire
10 Paid time off upon regularization + 1 Birthday leave every year!
Competitive Salary
Job Responsibilities: * Reviews and audits internal processes
Recommends additional control or oversight to mitigate risk
Accountable for resolving fraud cases
Analyses records of previous fraud cases to inform program controls
Develop Risk Assessment templates and Risk Acceptance Form.
Ensure risk assessments are performed on a periodic basis.
Recommends for additional controls required to manage risk
Accountable for company audits
Prevents compliance issues by collaborating with engineering planning and design teams
Develops compliance plans by researching, analyzing, selecting, and applying compliance engineering concepts, approaches, techniques, and criteria
Determines compliance by establishing
Compliance test standards
Conducting and witnessing tests
Performing diagnostic procedures
Measuring performance
Analyzing and evaluating findings
Documents compliance by
Completing approval applications
Recording test results
Preparing investigative reports
Prepares compliance reports by collecting, analyzing, and summarizing measurement data and trends.
Qualifications: * 4 years experience in information security, risk management, auditing, and compliance
Certified Fraud Examiner (CFE), Certified Information Systems Auditor (CISA), or any related information security certification
Knowledge of Linux, MacOS, and Windows Operating Systems
With strong analytical skill needed for the job
Graduate of bachelor's degree
Willing to work in shifting schedules
With BPO work experience is an advantage
Disclaimer:
The duties and responsibilities listed above describe the post as it is in general terms and are not definitive. The post holder is expected to accept any reasonable alterations that may from time to time be necessary.
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