finance AssociatePayreto

JOB DESCRIPTION
The core mission of the Finance Associate - Finance as a Service (Faas) is to provide back office Financial admin support to the client's Accounting, Finance and/or Treasury departments, client's suppliers and/or client's customers. This requires accurate and timely delivery of admin tasks such as checking correctness of inventory, validating fund amount, assisting in settlement and reconciliation of funds, and monitoring of incoming emails to ensure the Client's financial services are uninterrupted.
WHAT DO YOU DO:
Client/Customer Engagement:
Communicate with clients, their customers, and suppliers via phone, email, or chat.
Attend or facilitate client meetings and training as required.
Data Processing:
Ensure accurate and timely delivery of solutions for assigned line of business.
Monitor incoming emails from client's suppliers and customers, process requests using client and Payreto tools.
Follow up on pending cases when necessary.
Reconcile payments against wallet transactions and verify inventory receipt for suppliers.
Send invoices, payment notifications, and other required documents based on client instructions.
Create and submit purchase orders to client suppliers and banks.
Initiate payments for select client customers/merchants.
Generate reports from client systems as arranged.
Check and verify team members' work when required.
Escalate cases to Team Lead or client as needed.
WHAT YOU SHOULD HAVE:
Bachelor's degree preferred, especially in Business Administration, Finance, or equivalent fields.
Minimum one year of experience in back-office document processing for e-wallets, loans, or insurance applications, OR at least two years of BPO inbound voice/email/chat experience in international customer service.
Strong written and verbal communication skills.
Proficient in using online search engines for information retrieval.
Average logical and verbal reasoning abilities.
Ability to make correct decisions based on rules and policies.
Process-oriented and quality-conscious.
Highly analytical.
Good to excellent proficiency in MS Excel, Word, Google Sheets, etc.
Summary of role requirements:
Looking for candidates available to work:
Monday: Morning
Tuesday: Morning
Wednesday: Morning
Thursday: Morning
Friday: Morning
Saturday: Morning
Sunday: Morning
1 year of relevant work experience required for this role
Working rights required for this role
Expected start date for role: 20 February 2024