Field Service Engineer - multimodality (mict/mr, dgs)General Electric

Technical: Maintains all models specific to a modality in the assigned area.
Electronic/Mechanical: Total system level trouble-shooting on complex multi-symptom problems.
Customer satisfaction: Daily interface with doctors and technicians on equipment status issues.
Acts to ensure satisfaction to primary customers.
Assists in Account Sales visits; helps train others where necessary; identify Sales
opportunities and communicate to account team.
Business growth: Assists in the growth and direction of business in his/her geographic area.
Productivity: Responsible for Warranty and PMS contract cost control.
Administration: Responsibly completes all administration tasks on time. Ensures timely
completion of FMIs and PMS inspections documentation for assigned accounts.
Installation: Plays a leading role in complex and multi-functional rooms. Shares best practices.
Maintain effective quality systems and programs compliant with ISO 9001 standard, according to the GE Service Quality Policy Statement.
Qualifications/Requirements
Degree in Electronics Engineering, Computer Engineering, Information Technology, Biomedical
Engineering or equivalent
Minimum of 5 years field service experience
Excellent problem solving skills, able to think outside the box
Strong sense of accountability and ownership over customer issues and other responsibilities
Strong potential and willingness to learn new techniques
Excellent customer service skills; able to deal tactfully and effectively with customers
Excellent verbal and written communication skills in English. Ability to speak the local dialect is an
advantage
A good team player and can work seamlessly with cross-functional teams
Highly mobile and willing to be relocated anywhere in the Philippines.
This position will be based in South Manila a.
Additional Information
Relocation Assistance Provided: No
General Electric

Taguig City, Metro Manila
Permanent
Full-time