fax ai ConsultantUnitedHealth Group

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.An individual in the Architecture job family is a strategic resource for UnitedHealth Group. This individual could be involved across many aspects of architecture, design, build, engineering and implementation of technical solutions and capabilities providing technical leadership. Responsible for communicating overall architecture vision, technical strategies, and trade-offs across various levels in the organization to gain buy-in. Will provide recommendations and technical guidance to improve performance, reliability, and reusability within the constraints of budget, resource and business dependencies. In base and mid-level roles, engages across teams in a capacity that ranges from assisting on in-flight initiatives, up to technical briefings and demonstrations of new technologies across the organization. In senior level roles, leads business solutions, capabilities, and is a solid influencer that engages with client executives and stakeholders. Generally work is self-directed and not prescribed.Primary Responsibilities:
Collaborate with the team to migrate on-premises workloads to cloud environments
Collaborate with IT security teams to ensure secure cloud deployments
Optimize cloud infrastructure to meet performance and cost targets
Organize training sessions and seminars to enhance the skills of the team
Maintain and update system documentation for all On Prem/cloud environments
Resolve escalated issues arising from On Prem/cloud operations, coordinating with other departments as necessary
Evaluate new cloud technologies and vendor products
Ensure cloud migration projects are completed within planned timelines and budgets
Coordinate with business users for issues that arise and find solutions
This Job is for US Day Time schedule (regular shift worked between the hours of 6am - 6pm CDT)
Works with less structured, more complex issues
Serves as a resource to others
Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
Required Qualifications:
Undergraduate degree or equivalent experience
2+ years of experience in Fax in a large-scale environment
On Prem
SaaS or PaaS or IaaS
T.38, G711 VOIP technology
Basic understanding of SQL Server
Telephony/Voice side
Cisco call manager
Oracle SBC
SaaS design experience
SSO - SAML (general)
Azure (SSO, SAML, SCIM)
Knowledge of project management methods
AI Skills
Natural Language processing
Intelligent document processing
Retrieval-Augmented Generation
Deploy and manage ML models on cloud platforms such as Microsoft Azure, AWS, Google Cloud Platform (GCP)
Leverage cloud-native tools like Azure Machine Learning, AWS SageMaker, GCP AI Platform for model training, deployment, and monitoring
Preferred Qualifications:
VMware experience
Knowledge of Network Technology
Network Load Balancers (F5)
DNS Load balancing
Understanding of DNS and provided services
TCP/IP, DNS, switching, routing, VLAN knowledge
Knowledge of OCR
Knowledge of Microsoft Technologies
Deep knowledge of Windows (Server and Desktop), Active Directory, Office365, SQL
Wintel server administration
Understanding of Windows KPIs
Authentication methods (Kerberos)
Knowledge of Modern Code/Scripting Languages
Knowledge of AI/ML
Engineer/SRE mindset
Soft Skills
Forward leaning strategic thinker
Develops innovative approaches
Engineer/SRE mindset
Challenges status quo
Serves as a key resource on issues that arise
Solves complex problems and develops innovative solutions
Performs complex conceptual analyses
Good communication skills (written and oral)
Good presentation skills
Trouble shooting skills
Continuous learner
Excellent communication and interpersonal skills
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.Optum is a drug-free workplace. © 2025 Optum Global Solutions (Philippines) Inc. All rights reserved.
UnitedHealth Group

Quezon City, Metro Manila
Permanent
Full-time