facebook community manager/ Content CreatorCanva

At Canva, we create tools that empower the world to design. Our mission is to democratise design and empower creativity for anyone and everyone, on every platform! Inspired by a team of talented thinkers, an amazing culture and remarkable growth trajectory - we're out to change the world, one design at a time.
Since launch in August 2013 we have grown exponentially, amassing over 10 million active users across 190 different countries who have created more than 1 Billion designs. We are one of the world's fastest growing technology companies and we have only achieved about 1% of what we are capable of!
Our brand team's mission is to make Canva the most loved brand in the world. As Canva's community manager, you will be responsible for developing and executing a strategy that brings our community of Canva users closer together and make them fall in love with our brand and product but also the values it stands for.
About the role
You'll be a creative and compassionate community leader and a rock-star content creator with experience executing across different social media channels. You'll be a people's person, a risk taker, embrace experimenting with new ideas, thrive in ambiguity and love big challenges. You'll do everything you can to help the members of our communities and be a fountain of knowledge when it comes to social platforms, viral campaigns, emerging conversations, trends, tools and social insights.
What you'll be doing...
Produce engaging social media content with a strong focus on video to educate, inspire and entertain our community of users on Facebook. This will include video tutorials, engagement posts, fun challenges, product launches, case studies, live events and quirky promotional content
Perform daily admin tasks to ensure the good functioning of our 4 Facebook communities: members and posts approvals, answering members' questions, engaging in the conversation, etc.
Grow engagement in the form of new members/followers, monthly active members, interactions and comments on Facebook
Identify trending topics for content opportunities and develop a content calendar to ensure a constant supply of relevant content in our Facebook communities
Work with our Head of Communities and external video editors to create impactful content that help build a sense of community, educate our user base, or build awareness of Canva's team and culture
Brainstorm and develop new content ideas for the Canva communities with a strong focus on video
Liaise with the other community managers at Canva to align content, tone of voice and branding across individual social media profiles in selected international markets
Create monthly dashboards and keep track of KPIs to analyze content performance across the Canva communities on Facebook.
Build and create our social media strategy by understanding different needs and cultures across our global communities.
We' d love it if you have
At least 3 years experience in an organic / user generated content social media strategy and execution.
Experience creating video content for social media (Facebook, YouTube, Tik Tok, Linkedin)
Experience managing large Facebook groups, ideally for an international brand
Expert knowledge of social media networks, and how best to leverage them to create passionate communities (Facebook, Facebook groups, YouTube, Instagram, Linkedin, Pinterest, Twitter, Tik Tok)
The ability to juggle multiple tasks and competing priorities whilst delivering quality and timely content
While we won't be taking any blood samples, we'd love to see some Startup DNA - you will need to be flexible, pragmatic, strategic, tenacious, and take ownership of deliverables and outcomes - ya gotta have hustle!
What you'll love at Canva..
Free breakfast and lunch meals prepared by our in-house chefs!
A 7am - 4 pm schedule in Makati (Win-win situation: fewer people on the road!)
Sponsored social clubs and team events
Fun and quirky celebrations
is currently one of Australia's hottest technology startups and has been the ranked #1 Australian Workplace in Technology by JobAdvisor for the second year in a row.
We mean it when we say we want to create a workplace that you love coming to. Our culture is unlike anywhere else and our offices are designed with workspaces for every mood, to help you do great work. At Canva you can be part of a company that is growing rapidly, building a product that users really love.
We have two in-house chefs that whip up amazing breakfasts and lunches for the whole team - check out what's cooking at:
Being a force for good
One of our core values at Canva, "Being a force for good" means we are actively working towards a world that isn't just good for a small few, but one that's good for everyone. We believe deeply that bringing together diversity of thoughts, perspectives and expression is key for building the best product for our equally diverse community. To achieve this, we need to constantly work towards making Canva the best place to work, for everyone.
Canva