ecommerce sales Operations associateJateng Urbano Philippines Inc. | Winery.ph

Disclaimer: We will be prioritizing applications sent via our online application form, and that includes a CV and a 1/2-page cover letter. This is necessary for us to screen non-serious, tick-and-flick applicants. If you have read this message and proceeded to correctly apply congratulations, you just passed our first test.
Want to be part of the ecommerce retail revolution? Groundfloor opportunity in one of Manila's fastest growing online marketplaces. Have fun and spread happiness shipping wine with Winery.ph, one bottle at a time.
We are
Relentless in delivering our promises
Do the right thing, even when no one is looking
Leave our egos at home
Believe no problem can't be solved without creativity and grit
Share the company success with everyone who builds it
Would rather be the disrupter than the market leader
Care more about who you are and what you can do, than your past experience and background
What you will do
Sales Operations is the backbone of ecommerce.
We make sure that our beloved customers get the right items on time, all of the time.
The Sales Operations Associate shall be responsible for everything that happens after a sale has been consummated, either online or offline.
This includes (but not limited to): sales order processing, picking, packing, dispatch / logistics and customer support.
Sales Operations is the "human" element of our business in what is largely a digital commerce model, and is in a very big way responsible for the outstanding service levels of the business.
Career stage
1 - 3 years work experience
Employment Terms
Full Time Employment | Reporting Onsite
Salary Package
Monthly gross compensation package between ₽16,000 to ₽24,000, and will be inclusive of the following:
Quarterly Wine Benefit
Quarterly Incentives subject to the Company hitting the Sales Target
Other Benefits and Perks:
HMO Plan exclusive to the employee
Generous Annual and Sick Leave Credits
Employee Discounts
Employee Swag Items
Qualifications
College graduate of any related course
You are someone who
Believe ecommerce is the future of shopping
Have an innate sense of needs and want of a customer
Derives satisfaction in helping solve customer problems
General preference for structure and sequence over freestyling or "anything goes"
Possess a high level of patience, grit and determination to see a task through
Would rather try and solve problems rather than wait for someone else to solve them for you
You should be good at (or can quickly learn)
Ecommerce Operations
Order Processing
Logistics & Fulfillment
Customer Service
Business Communication
You identify with most of the following behaviors
OCD-level Attention to Detail
High Degree of Initiative
Patient
Active Listening
Empathy
You believe and hold these values close to your heart
Customer-centricity
Integrity
Humility
Respect
Camaraderie
Excellence
Ownership
Resourcefulness
Curious Lifelong Learning
Paid Vacation Leave
Employee Discounts
Paid Bereavement/Family Leave
Paid Sick Leave
Medical / Health Insurance
Entry Level / Junior, Apprentice Sales and Marketing Wholesale / Importer / Wine Distributor 1 opening Bachelor's degree graduate
Winery Philippines was first conceived in 2016 by a group of passionate wine lovers, who wanted to drastically improve access to good quality wine for Filipinos, as well as the way it is marketed and sold. Our goal is simple: to become the most trusted and popular wine supplier in the Philippines in eCommerce and on social media.As an emerging wine market, there is a lot of interest in learning about and drinking great wine in the Philippines and we're here to help. Although wine is not hard to find in the stores, restaurants or bars, access to good quality, boutique wines, and more importantly information and opportunities to really learn and get to know different wines are less well provided for. We saw the prices of wine are also quite high, due to expensive store rents and costs of doing business. With Filipinos being heavy users of their phones and computers, we believe in using digital and social media to help introduce the pleasures of wine to a new generation of interested customers through our online wine store and community. We also know we can sell better wines at better prices, delivered direct to your door through an online only wine store.So we decided to launch the Philippines first online only / social media community for passionate wine lovers and wine lovers to be. We focus on curating a fantastic collection of red wines, white wines, sparkling wines, rose wines, and dessert wines at value for money prices, while enabling our community of wine drinkers to learn about wine in a safe and fun environment.We launched our online store in 2017 and have continued to develop its features and curated range of wine ever since.
Kalibrr

Makati City, Metro Manila
Permanent
Full-time