eCommerce manager - manila, phBalsamBrands

Job Description<\/h3><\/p>
As an essential part of the dynamic eCommerce team at Balsam Brands, you'll report directly to the Sr. Manager, Ecommerce, and be responsible for managing the formulation of online merchandising strategies. Your visionary skills will guide the direction and execution of these plans, ensuring a seamless shopping experience for our North America websites.
Additionally, you'll lead the charge in the New Product Introduction (NPI) process and delve into site performance analysis to unveil valuable insights for continuous improvement. <\/p>
What you'll be doing:<\/strong><\/p>
Site Experience & Performance Management<\/em><\/strong><\/p>Analyze site performance daily\/weekly\/monthly<\/li>Create documents to present findings in business recap meetings weekly<\/li>Recommend action plans to achieve site KPI targets<\/li>Assess customer journey pain points and recommend site updates to improve number of site visitors continuing through the purchase funnel<\/li>Drive day to day optimization and digital revenue across devices for NA websites<\/li><\/ul>Commercial\/Integrated Planning<\/strong><\/em><\/p>Lead development of site merchandising plans for various onsite content including site navigation, landing pages, homepage, product pages and more, to support new assortment and project strategies. <\/li>Represent Ecomm priorities & customer journey objectives in seasonal planning activities bring industry knowledge and expertise<\/li>Partner at various levels cross functionally to be a proponent of ongoing process seasonal planning process improvements<\/li>Partner with Creative, Business Management, and Marketing teams to establish collaborative working cadence in seasonal planning, align goals and objectives<\/li>Lead submission of Creative requests and management of deliverables<\/li><\/ul>People Management & Development<\/strong><\/em><\/p>Have weekly 1:1 meetings with direct reports to prioritize work, advise, coach, and remove blockers<\/li>Set team and individual project and development goals<\/li>Provide regular feedback and coaching<\/li>Maintain oversight of team deliverables and prioritization<\/li><\/ul>Site QA<\/strong><\/em><\/p>QA site experience regularly, especially during technical releases, to ensure that key elements are working as expected:Pages and images loading<\/li>CTA linking<\/li>Navigation<\/li>Home Page component linking<\/li>and more as requested<\/li><\/ul><\/li>When site errors are found, engage relevant teams to remediate<\/li><\/ul>What we're looking for:<\/strong><\/p>8+ years Ecommerce or Site Merchandising experience (preferably in DTC retail)<\/li>Strong understanding of web-based consumer behavior and eCommerce KPIs<\/li>Proven track record of team leadership strong retail math and analytical skills<\/li>Ability to build constructive and effective relationships with broad group of business partners<\/li>Attention to detail, highly organized, deadline-driven and goal- and results-oriented<\/li>Extremely flexible\/adaptable attitude enjoyment of a startup mentality<\/li>Excellent written, problem-solving and decision-making skills<\/li>Demonstration of strong business ownership<\/li>Strong presentation skills highly literate in Microsoft Excel, Power Point, and Outlook<\/li><\/ul>Location:<\/strong>TheeCommerce Manager<\/strong>position is a remote working position for Balsam International Unlimited Company Philippine ROHQ in Manila. Team members in the Philippines are located within
Metro Manila, Bataan, Batangas, Bulacan, Cavite, Laguna, Pampanga, Rizal, and Tarlac areas only. <\/strong><\/p>Our must-haves:<\/strong><\/p>Must be willing to attend occasional in-person meetings. <\/li>Must have a fast, reliable DSL, Fiber, or Broadband connection (not mobile or broadband stick) as the primary internet connection with a minimum actual speed of10MBPS<\/strong>.
<\/li>Must have a back-up internet connection of the same speed if primary connection becomes spotty. <\/li><\/ul>Note:<\/strong>An online assessment will also be part of the recruitment process. <\/p>Status:<\/strong>This is a full-time, permanent position with benefits.
<\/p>Hardware Provision:<\/strong>Company-issued Laptop will be provided on first day. <\/p>At Balsam International, we strive to offer a competitive compensation and benefits package. For permanent, full-time team members, this includes:<\/strong><\/p>Government-mandated Benefits (SSS, PAG-IBIG, PhilHealth)<\/strong><\/li>13th Month Pay<\/strong><\/li>Paid Leaves.
<\/strong>We use time off to rest, go on vacation, or just sleep in! Our paid time off is flexible to our needs. <\/li>Internet Subsidy.
<\/strong>With internet allowance, we are set up for success. <\/li>Healthcare Coverage (+ 2 dependents). <\/strong>We worry less about rising medical costs with flexible quality healthcare benefits.
<\/li>Maternity, Paternity, and Solo Parent Benefit. <\/strong>Wemake sure parents are supported while they navigate work and family life. <\/li>Continuous Learning and Professional Development Benefit.
<\/strong>Our professional and personal development are fully supported. Whether it be online courses, workshops or books! <\/li>Mental Health Support.
<\/strong>We manage work and life's challenges through Mental Health Day breaks, 24\/7 professional counselling, and curated webinars. <\/li>Company Incentive. <\/strong>An additional cash-based perk for all our Brandits based on company's performance.
<\/li>Meeting & Team Building Allowance. <\/strong>Happy tummies make our meetings more fun and productive! <\/li>Shutdown Week.
<\/strong>We can spend more time on things that matter with an additional one week paid time off on top of paid leaves. <\/li>Volunteer Time Off. <\/strong>With two paid days off, we are able to volunteer for advocacies we believe in.
<\/li>Bereavement Leave. <\/strong>We get additional paid leaves when a loved one passes to grieve and provide immediate support to our families. <\/li><\/ul>Additional Information<\/h3><\/p>All your information will be kept confidential according to EEO guidelines.
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This gives you a very vital role in helping drive growth platforms and supporting operational pillars while striving for long-term value creation. <\/p>If this sounds like a perfect fit for you, apply now and join our team in Quezon City, Philippines! All roles are currently on a blended
Work-From-Home arrangement, and company-provided IT assets are given on your first day. Enjoy our market-competitive pay, comprehensive benefits package, well-being programs, and career development opportunities. <\/p>In
This Role, Your Responsibilities Will Be:<\/strong><\/p>To review and enter quotation requests submitted by the sales field and communicate with the sales representative as required to obtain the information needed.
<\/li>To generate new or revised quotes for the Pricing Tool within the approved turn-around time based on established guidelines. <\/li>To implement price changes by creating new or updating existing stock or sales program pricing. <\/li>To analyze gathered information and data using descriptive analytics (basic mathematics and comparative analysis), interpret the data, and provide in-depth analysis based on the findings.
<\/li>To monitor quote status and follow-up approval with management. <\/li>To provide backup support for similar or related functions. <\/li><\/ul>Who
You Are:<\/strong><\/p>You have a strong sense of responsibility to accurately process requests for special pricing levels in a timely and accurate manner. You are customer-focused, ensuring that they receive a positive experience without compromising our company's rules and regulations.
You are proactive in providing the customers with the pertinent information needed for a timely sales offer. You're interpersonally savvy and able to collaborate and efficiently work across all teams in the company. <\/p>For
This Role, You Will Need:<\/strong><\/p>Bachelor's degree in any 4-year business course or equivalent.
<\/li>2 years of experience in Customer Service, Inside Sales, or Quotations\/Pricing. <\/li>Working knowledge of Microsoft Outlook and other Microsoft Office applications. <\/li><\/ul>Our Offer to
You:<\/strong><\/p><\/p>By joining Emerson, you'll be part of a versatile, dedicated team of motivated professionals who share a collective passion for progress and excellence. <\/p>At Emerson, we are committed to creating a global workplace that supports diversity and embraces inclusion. We attract, develop, and retain outstanding people in an inclusive environment where all employees can reach their greatest potential.
<\/p>Join us and be part of a proud and thriving organization that values its people. Enjoy our market-competitive pay and benefits package, including food and transportation allowances, comprehensive insurance coverage, retirement benefits, and more. We invest in your growth with career development programs and reward your achievements through merit-based increases.
We provide exceptional healthcare coverage for you and your loved ones, as well as paid leaves and tuition reimbursement for approved programs. Our well-being programs, exciting business travel opportunities, safe working environment, and commitment to social responsibility ensure you thrive personally and professionally. Be part of a team that not only values your contributions but also cares about your growth, well-being, and success.
Let's take the leap and experience a fulfilling career with us. Let's go! <\/p>#LI-Hybrid<\/p>JOB DESCRIPTION<\/h3><\/div><\/b><\/b><\/p>Our Commitment to
Our People<\/b><\/p>At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration. <\/p>We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world's most complex problems - for our customers, our communities, and the planet.
You'll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.
<\/p><\/p>At Emerson, you'll see firsthand that our people are at the center of everything we do. So, let's go. Let's think differently.
Learn, collaborate, and grow. Seek opportunity. Push boundaries.
Be empowered to make things better. Speed up to break through. Let's go, together.
<\/p>Accessibility Assistance or Accommodation<\/b><\/p>If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact:. <\/p><\/p><\/b><\/p>Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.
<\/p>With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety. <\/p><\/p>We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you're an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you'll find your chance to make a difference with Emerson.
Join our team - let's go! <\/p>No calls or agencies please. <\/b><\/p><\/div>","title":"Specialist II Quotations","site
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From":"SEA_MOHQ","minimumSalaryPHPMonthlyFilter":0,"maximumSalaryINRFilter":0,"description":"Job Description<\/h3>Choose the right path to success. <\/span><\/b><\/p><\/div>Working in an international company is a dream of many that is achieved by few. Today, you have the chance to choose your own path to success without going far to seek a career abroad.
The world of work has changed, and you no longer need to hustle outside or out of country to thrive in an international career. In fact, you can do it in the comfort of your home. Isn't that fantastic<\/span><\/div><\/div>Picture yourself sitting comfortably in your own workspace while conquering every road to success.
With this new Strategic Program Coordinator role, you can witness your global career unfold before your eyes. <\/span><\/div><\/div>Take the path to personal excellence today! <\/span><\/div><\/div>Whom you'll work with:<\/span><\/b><\/div><\/div>Discover a company that transforms awesome careers like yours.
<\/span><\/div><\/div>You will be working with an award-winning business consulting company leading their game with a professional team and an awesome culture. As an Acumatica Gold Partner, NetSuite 5-Star Partner, and Sage Diamond Partner, our client guides businesses to their own path to success through their expertise in every software journey. <\/span><\/div><\/div>Just like how they deliver their customers into a transformative success, our client also prides itself on keeping the best talents by maintaining a culture built on strong foundations.
Here, you will be surrounded by global industry experts focused on continued improvement, transparency, and fun. Meet your future team where you will be propelled forward to success! <\/span><\/div><\/div>Job Description<\/span><\/b><\/div><\/div>As<\/span>Strategic Program Coordinator<\/span><\/b>, you will be a pivotal figure in our client's organization, harnessing your affinity for program coordination and management in a bold and analytical manner.
Leveraging your exceptional organizational and time management skills, you will adeptly handle the multitude of activities that our client's strategic consulting and sales teams encounter on a daily basis. Your methodical approach to managing multiple workstreams and tasks will be a cornerstone, ensuring that all deadlines are not only met but surpassed, leaving no room for errors. Functioning as a leader, you will take on the crucial responsibility of maintaining quality control, overseeing the adherence of teams to organizational and operational best practices, all the while following the Blytheco playbook.
<\/span><\/div><\/div>In this dynamic, fast-paced environment with ever-shifting priorities, your success as a Strategic Program Coordinator will hinge on your commitment to upholding nothing less than excellence as the standard. Your meticulous nature and adept problem-solving skills will shine, as you apply your outstanding administrative abilities and sound judgment to ensure the seamless flow of operations. Through your impeccable communication skills, you will play a pivotal role in fostering robust, collaborative relationships with both team members and clients, contributing to the creation of positive digital transformation experiences that define our organization.
<\/span><\/div><\/div><\/div>Employment Type: Full-time<\/span><\/div>Schedule: Night shift (Mon - Fri 08:00 PM to 05:00 AM)<\/span><\/div>Work Arrangement: Permanent WFH<\/span><\/div><\/div>What do you need to succeed<\/span><\/b><\/div>3-5 years of experience in a Program Coordinator or Project Coordinator role, or solid experience in operations management (Ability to see the Big Picture). <\/span><\/span><\/li>2-3 years of preferred project management experience.
<\/span><\/span><\/li>Experience in a client-facing role is a requirement. <\/span><\/span><\/li>Excellent skills in verbal and written communication. <\/span><\/span><\/li>Familiarity with methodologies for project management, risk management, and quality assurance\/quality control.
<\/span><\/span><\/li>Ability to oversee and manage a portfolio of project tasks, monitor progress diligently, and guide them to successful completion. <\/span><\/span><\/li>Strong analytical and problem-solving abilities. <\/span><\/span><\/li>Talent for establishing genuine connections and building trust with clients and team members through candor and transparency.
<\/span><\/span><\/li>Adept at holding oneself and others accountable for their actions, execution, and performance. <\/span><\/span><\/li>Strong organizational skills, including multitasking and time management. <\/span><\/span><\/li>Demonstrated capability to function effectively in a fast-paced, often stressful environment with shifting priorities.
<\/span><\/span><\/li>Proficiency in skillfully preparing and interpreting flowcharts, reports, schedules, and step-by-step action plans. <\/span><\/span><\/li>Proficient with Microsoft Word, Excel, and Outlook. Experience with ticketing systems is a plus.
<\/span><\/span><\/li><\/ul>What awaits you in this role<\/span><\/b><\/div>Support a range of activities and tasks by allocating resources, delegating tasks, following up, and mitigating risks. <\/span><\/span><\/li>Develop, track, and monitor key performance indicators and create reports to be shared with stakeholders. <\/span><\/span><\/li>Serve as a liaison between the strategic consulting and sales teams regarding requests, standards, expectations, and other task and project matters.
<\/span><\/span><\/li>Monitor task and\/or project progress, manage arising issues, and mitigate risks for team members projects and tasks. <\/span><\/span><\/li>Identify and define interdependencies with internal departments and\/or external providers. <\/span><\/span><\/li>Collaborate with team members to formulate risk mitigation strategies.
<\/span><\/span><\/li>Maintain open communication with leadership, keeping them informed about concerns and risk mitigation efforts. <\/span><\/span><\/li>Escalate concerns to leadership judiciously, using discretion and sound judgment. <\/span><\/span><\/li>Collaborate with leadership to establish clear goals and targeted action plans for each situation, closely coordinating with team members to implement strategies.
<\/span><\/span><\/li>Facilitate and encourage team member collaboration to ensure the successful completion of projects and\/or tasks. <\/span><\/span><\/li>Ensure post go-live success and ongoing client satisfaction:<\/span><\/span><\/li>Regularly communicate with clients via phone or email. <\/span><\/span><\/li>Provide governance and oversight of support cases and open items for timely resolution.
<\/span><\/span><\/li>Partner with leadership to assign work to team members based on their skills, expertise, and capacity. <\/span><\/span><\/li>Collaborate with stakeholders to develop action plans concerning team performance and project and\/or task goals. Assist in implementation and monitor\/report on progress.
<\/span><\/span><\/li>Evaluate and analyze current processes and make recommendations for process improvement in systems, standard operating procedures, planning, scope management, and risk prevention. <\/span><\/span><\/li>Ensure compliance with standards and requirements by conducting quality assurance checks. <\/span><\/span><\/li>Embrace additional responsibilities and tasks as assigned, contributing to the overall team's success.
<\/span><\/span><\/li><\/ul>