Ecommerce bpo product trainer - cebu city (onsite)TASQ Staffing Solutions

About the job: Trainer - Ecommerce (Cebu) | OnsiteNature Of the Account: EcommerceStart Date: ASAPType of Support: VoiceWork Arrangement: 100% Onsite (Cebu)Shift Schedule | Rest Days: 24x7Educational Requirement:
Finished at least 2 years in college without back subject/s
Work Experience:
Minimum 1 year experience as a trainer
Preferred: Retail background, but can be a trainer for any customer service accounts
Good communication skills
Responsibilities:
Training Needs Assessment: Identify skill gaps and training requirements through surveys, interviews, and performance analysis.
Curriculum Development: Design and develop training programs, including materials, presentations, and online resources, tailored to different departments and skill levels.
Training Delivery: Conduct training sessions, workshops, and seminars using various methods like lectures, interactive activities, and simulations.
Evaluation and Improvement: Assess the effectiveness of training programs through assessments, feedback, and performance metrics, and make necessary adjustments.
TASQ Staffing Solutions

Cebu City, Cebu
Permanent
Full-time