e-Learning headSGS

Company DescriptionSGS is the world's leading Testing, Inspection and Certification company. We operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of 99,500 dedicated professionals. With over 145 years of service excellence, we combine the precision and accuracy that define Swiss companies to help organizations achieve the highest standards of quality, compliance and sustainability.Job Description
Assists the Division Manager in overseeing the sales operations of Knowledge. Performs administrative function for the effective and efficient implementation of objectives, targets and programs of the Sales Team of Knowledge.
Analyzes market opportunities, develops sales strategies, plan and initiatives for the actual movement of SGS Knowledge services for the Automotive, Electrical and Electronics and Services sectors to the customer. Coordinates sales distribution by establishing industry and specific client targets, territories, quotas, and goals.
Reviews Proposal Worksheets (PWS).
Orients and trains new members of the sales team.
Monitors and updates Sales Reports:
Weekly Highlights
Monthly Sales Report / Monthly Commentary
Quarterly Sales Report
Multilevel Incentive Program (MLIP)
Performance Summary Reports
SMP/CRM/CertNet Reports
Supports Sales Executives during client visits
Transmits contracts to the Administrative Head.
Prepares business development plan for new products
Recommends training plan for each sales executive to the business division manager
Oversees sales lead and call management, key and non-key account initiatives (visits, presentations, etc), and special marketing and sales events; coordinates with Corporate Communication on any PR and Ad initiatives
Assists the Division Manager in overseeing the sales operations of Knowledge. Performs administrative function for the effective and efficient implementation of objectives, targets and programs of the Sales Team of Knowledge.
Analyzes market opportunities, develops sales strategies, plan and initiatives for the actual movement of SGS Knowledge services for the Automotive, Electrical and Electronics and Services sectors to the customer. Coordinates sales distribution by establishing industry and specific client targets, territories, quotas, and goals.
Reviews Proposal Worksheets (PWS).
Orients and trains new members of the sales team.
Monitors and updates Sales Reports:
Weekly Highlights
Monthly Sales Report / Monthly Commentary
Quarterly Sales Report
Multilevel Incentive Program (MLIP)
Performance Summary Reports
SMP/CRM/CertNet Reports
Supports Sales Executives during client visits
Transmits contracts to the Administrative Head.
Prepares business development plan for new products
Recommends training plan for each sales executive to the business division manager
Oversees sales lead and call management, key and non-key account initiatives (visits, presentations, etc), and special marketing and sales events; coordinates with Corporate Communication on any PR and Ad initiatives
Periodically checks cost efficiency, sales lead and call effectiveness, customer satisfaction rating and overall sales performance; produces and analyzes sales statistics to determine sales potential and service delivery requirements and monitor the preferences of customers.
Ensures the standardization and implementation of sales policies and processes and client engagement procedures
Oversees and evaluates performance of Certification Sales Executives (CSEs); plans and directs staffing, training, and performance evaluations to develop and control sales and service programs.
Advises all concerned Certification Sales Executives and other concerned employees of policies and operating procedures to ensure functional effectiveness of the Knowledge business.
Prepare budgets and approves budget expenditures relative to the post's level
Represent company at various association and organization meetings to promote SGS Services.
At all times, adopt a safe behaviour by exercising due regard for the health and safety of SGS employees and clients, in line with SGS policies and procedures
Operates to the highest standards of ethics, in accordance with the SGS Code of Integrity.
Ensures compliance with global and local key performance indicator (KPIs).
Performs other related duties that may be assigned either in support of the department goal or for his/her personal or professional training, education or development as programmed by the Knowledge business division manager
Complies with the Quality, Health and Safety, Environment and Energy (QHSEE) policies and supporting objectives including, but not limited to:
Demonstrates strong commitment to SGS QHSEE policies, procedures and work instructions by actively participating in meetings, projects and events, completes required training, intervenes in unsafe situations, refuses unsafe work, and complies fully with all applicable laws and regulations related to HSEE
Responds appropriately and immediately to emergency situations and assists other staff members in maintaining readiness to respond to emergencies within the workplace
Disposes or directs the disposal of waste generated as a part of daily work performed in a safe manner and in compliance with the disposal regulations and requirements, and in accordance with SGS Environmental Management System requirements
Reports all incidents, including near misses and hazards, that may affect the achievement of QHSEE objectives in accordance with SGS Incident Reporting and Management requirements
Efficiently uses all equipment, including safety equipment, and company owned property in the manner intended and reports any damaged / lost equipment to immediate superior
Maintains a safe and tidy worksite according to the organization's 5S program and guidelines
Maintains awareness of the safety and health related hazards and environmental aspects and proposes action plans to control the risks to immediate superior or QHSEE Coordinators
Actively participates in incident investigations and risk assessments as deemed necessary by SGS management
Fulfills the requirements needed in the success of the QHSEE Management System
Recognizes the potential consequences of not following the established policies, procedures, and guidelines, including not fulfilling the organization's compliance obligations
QualificationsExperience/Technical Knowledge
4 years experience in Sales and Marketing, knowledge in Management Systems Certification is a plus
People management skills, able to do sales coaching and mentoring
Able to set and implement motivational programs for the team
Experience of working within an internal or external training team
Qualifications in instructional design, particularly for online delivery methods
Good understanding of authoring tools such as Articulate 360 (Storyline and Rise), Elucidat
Strong literacy skills, good visual design skills, and the ability to storyboard
Strong IT skills (Microsoft Outlook, Word, PowerPoint, Excel)
Additional InformationRequired Skills
Adult Learning Expertise: Strong understanding of andragogy and instructional design for professionals.
Sales Strategy & Negotiation: Proven ability to develop sales plans, manage pipelines, and close deals.
Technical Proficiency: Experience with LMS platforms (Moodle, Canvas, Cornerstone), authoring tools (Expert - Articulate 360 apps (Storyline and Rise 360), Captivate).
Data Analytics: Ability to interpret learning and sales metrics for strategic decisions.
Leadership & Change Management: Skilled in driving digital transformation and revenue growth.
Communication Skills:
Strategic communication for executive presentations.
Persuasive client engagement and negotiation.
Clear instructional communication for adult learners.
Proficiency in virtual and asynchronous communication tools (Zoom, Teams, Slack).
1 -2 years experience as a course developer is a plus
Ability to understand and communicate concepts quickly and accurately Strong writing, editing and proofreading skills High attention to detail
Ability to prioritize, schedule and meet deadlines
Work independently
Team player
Ability to listen and identify needs and requirements
Service oriented
Organization skills, accountability, results driven
Adept in the use of Presentation Software like MS PowerPoint, Articulate 360, Adobe Illustrator, Adobe Photoshop
Must be amenable to work onsite from Monday - Friday (8am to 5pm)
Language
English
SGS

Makati City, Metro Manila
Permanent
Full-time