E-commerce SpecialistMIDA FOOD DISTRIBUTORS INC

Manages the day-to-day operations in e-commerce platform (Shopee, Lazada, Grab, Food Panda, Pickaroo etc)
Ensure that customer receives the correct item.
Preparation of Order Summary for same day and next day delivery.
Answers in Customer Service inquiry via Gorgias (such as shipping status, order status, payments, product info etc.)
Ensures that customer will be informed of orders with out-of-stock items to suggest replacement or process cancelation.
Process resolution of order dispute together with Admin Manager.
Analyzes the performance of products and categories on a regular basis and formulates recommendations/ promotions to stakeholders in order to boost its performance on the site
Liaise with vendors in executing various promotions and monitors its results
Gathers and analyzes data in improving the online business
Bachelor's degree in marketing, business, operations or related discipline preferred
Ability to manage multiple projects and meet critical deadlines alongside with effective use of time management and prioritization skills
Detail oriented and work well under pressure with tight timelines
Competent in MS Office applications
Must be familiar with Ecommerce platforms
Familiar with Web Server Management, Google Suite, Shopify
Excellent command of English Language in both written and oral communication
Mobile Phone Discount
Retirement Benefit Plans
Special Leave Benefits for Women
Single Parent Leave
Life Insurance
Medical / Health Insurance
Paid Sick Leave
Employee Discounts
Performance Bonus
Paid Bereavement/Family Leave
Free Lunch or Snacks
Paid Holidays
Paid Vacation Leave
Maternity & Paternity Leave
Medical, Prescription, Dental, or Vision Plans
Associate / Supervisor Sales and Marketing Retail/Merchandise 1 opening Bachelor's degree graduate
Mida Trade Ventures International Inc. and Mida Food Distributors Inc. was founded by Ms. Lourdes "Chingling" Tanco. With 25 years experience in the International Seafood Industry, Ms. Tanco gained her experience in the industry having worked with Singleton, the largest shrimp processing company in the US in the early 80's.Mida Food is a direct importer and distributor of frozen seafood products. We vigilantly protect our market share and stock as many as 200 different varieties of seafood. We also ensure a consistent supply to our clients. With offices in the Philippines, Singapore, Vietnam, Jakarta and Surabaya, we are certain to supply products of excellent quality. Our staff has been certified by the Aquaculture Certification Council, the certification arm for Best Agricultural Practices, to certify that facilities such as hatchery, farm and processing plants abide with Best Aquaculture practices. This includes aspects of responsible sustainable aquaculture. We attend industry trade shows and conferences in Asia, Europe and North America; and visit various seafood plants, restaurants and hyper marts in these regions to keep us current. Mida products are best quality products. We buy directly from producers and stock enough volume to ensure that our prices are competitive and stable. Our deliveries are prompt, and done in reefer vans which maintain products at a temperature of -15 degrees C during delivery. Mida Food products are fresh frozen in nitrogen, contact plate, or blast freezers at temperatures of at most -45 degrees Celsius, and only in plants certified to export to the US, Japan and Europe.Mida Trade was established to service US importers, processors and end users of seafood who wanted to import frozen seafood products from the Far East. Mida Trade also provided assistance to processor-exporters of seafood in the Far East who wanted to expand their markets outside of Japan. Since then Mida has expanded its range of business to include Europe, Australia, and other markets in Asia.
Kalibrr

Manila City, Metro Manila
Permanent
Full-time