e-commerce and store Operations associateJACINTO & LIRIO BY ECOINGENUITY INC.

Salary Details
PHP 16,000
Job Address
Unit 506 Omm Citra Bldg, San Miguel Avenue, Pasig City
Job Description
Job Title: E-Commerce and Store Operations Associate
Location: Pasig City, Philippines
Employment Type: Full-Time
Job Summary:
Jacinto & Lirio is seeking a dedicated and detail-oriented E-Commerce and Store Operations Associate to support our growing online business. The ideal candidate is passionate about the Philippines, experienced in managing online store platforms, and eager to help drive online sales through engaging content, campaign execution, and efficient store operations. You’ll play a key role in managing our e-commerce platforms, maintaining partner relationships, and optimizing customer experience.
Key Responsibilities:
- Process and fulfill all orders from online malls and the company website
- Manage and set up online store accounts and ensure smooth back-end operations
- Provide excellent customer relationship management, ensuring inquiries and concerns are handled professionally and promptly
- Monitor and analyze website and platform analytics to identify opportunities for optimization
- Manage and update landing pages, product information, checkout settings, and store layout for accuracy, visual appeal, and ease of navigation
- Oversee inventory management and stock level monitoring
- Evaluate fast- and slow-moving items on a weekly basis and recommend actions
- Maintain regular communication with online platform partners regarding product assortment, promotions, and special campaigns
- Ensure proper and timely implementation of website and marketplace updates
- Review and upload customer product feedback and reviews
- Develop and execute strategies to enhance the online presence of our e-commerce platforms
- Handle product listings across multiple marketplaces (e.g., Lazada, Shopee, etc.)
- Monitor daily sales performance and contribute to achieving sales goals
- Plan and lead e-commerce campaigns, bundles, collections, and platform promotions
- Design and execute product merchandising displays and store visuals
- Gather and analyze data from promotions and sales to generate actionable insights
- Support stockist accounts and bazaar operations
- Collaborate with and assist other departments as needed
Qualifications:
- At least 1–2 years of experience in a similar e-commerce or digital operations role
- Excellent communication and interpersonal skills
- Flexible, resourceful, and highly detail-oriented
- Passionate about Filipino culture, products, and advocacy
- Basic proficiency in Adobe Photoshop
- Fully vaccinated
- Resides in or near Pasig City
Job Type
Sales/Marketing
Working Hours
09:00 AM to 06:00 PM
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NCR, Metro Manila, Pasig, Philippines
2 Years
Full-time
PHP 16,000
Bachelor's / College Degree
1 Vacancies