Documentation specialistNB Consulting

VISA PROCESSING SPECIALIST
Prioritize and responds to emails
Must oversee all aspects of the Visa and Immigration Service, ensuring that the process runs smoothly.
Must communicate with all clients and deal with all applications face to face and by post to ensure that the client completes all requirements.
Must oversee the completion of all relevant visa and Immigration requirements/documents and ensure that they are received within the time limit set by the government.
Must be able to use Actionstep CRM
Must update client file on Actionstep on weekly basis
Must update clients or follow up from clients on a weekly basis
Must ensure that all the information provided by the clients is accurate and correct, preparing and checking all legal documents
Must follow up payments of all fee quotes and any information required by clients, colleagues or authorities.
Must maintain strong working relationships with all clients and colleagues
Must be able to help the client to obtain documentation required
Must take full responsibility of all Immigration Issues and operations, remaining up to date with any changes to legislation and changes with Immigration policy affecting client applications.
May be required to train some HR Staff to enhance their understanding of Immigration rules top help them to fulfill their roles to a high level
Points of contact of executives, clients and other external partners
Communicate directly with student clients and encourage trusting relationships
Point person for all Student VISA related inquiry and processes.
You will directly report to NZ execs, all marketing and email concerns; while all other operational concerns will be reported to Anne Victorino.
Requirements:
The job involves documentation and support work relating to the processing of New Zealand, Australlia, visas and work permits.
The applicant must have prior work experience in New Zealand and Australlia immigration (e.g. 1 to 4 years) and should be able to function with minimal supervision. Fresh graduates are welcome to apply.
Bachelor's degree in business administration, management or a related field.
Excellent communication skills, proficient in English and tagalog