Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.
Work with the world's most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!
Top reasons to work with TDCX
Competitive remuneration, great perks, and performance incentives
Comprehensive medical, insurance, or social security coverage
Premium workspaces
Engaging activities and recognition programs
Strong learning and development plans for your career growth
Positive culture for you to #BeMore at work
Easy to locate area with direct access to public transport
Flexible working arrangements• Be coached and mentored by experts in your field
Join a global company with 26 years of experience and 340+ industry awards
What is your mission?
You will help us deliver excellent service to our partner brands by performing these tasks:
Provide outstanding customer service and sales support to the client's advertisers, publishers and/or users.
Analyze quality and effectiveness of ad accounts strategically, and recommend best practices for other platforms.
Support SMBs through effective business partnering and overall support of our vendor operations.
Collaborate with advertising specialists, sales engineers, and product team members on new feature development.
Generate creative ways to improve our client relationships and increase revenue by sharing and implementing best practices.
Tracking of accounts and maintaining conversion.
Minimum Qualifications:
Completed at least 2 years in college.
With at least 2 years of pure sales experience (inbound/outbound/B2B) in the BPO industry.
Familiar with needs-based selling techniques/analytics (e.g., SPIN).
Familiarity with online advertising products and services.
Can work BGC, Taguig City.
Who are we looking for?
Strong desire to meet or exceed revenue, quality, productivity, and customer satisfaction targets.
Strong verbal and written English communication skills.
Account management experience is a plus
Entry Level / Junior, Apprentice Customer Service Business Process Outsourcing 50 openings Completed associate's degree
Who is TDCX?TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.TDCX helps clients, including many of the world's best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region's growth potential.We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning more than 340 industry awards, including being one of the best companies to work for in Asia.From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.
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Other Info
Permanent
Full-time
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TDCX (PH) Inc.
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