Desktop Support Engineer (it support)Teledatacom Phils. Inc.

Job Descriptions
Install, upgrade, support and troubleshoot XP, Windows 7 and Microsoft Office 2007 and any other authorised desktop applications
Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorised peripheral equipment.
Performs general preventative maintenance tasks on computers, laptops, printers and any other authorised peripheral equipment.
Performs remedial repairs on computers, laptops, printers and any other authorised peripheral equipment
Mean time to repair - Onsite analysis, diagnosis and resolution of desktop problems for end users. Collaborate with 3rd level support to prevent system downtime.
Assist in user/hardware movement and branch relocations.
Customer satisfaction
Job Qualifications
Experience:
Desktop Support: 1 year (Preferred)
IT Support Experience/OJT experience: 1 year (Preferred)
Work Remotely:
Temporarily due to COVID-19
Contract length: 6 - 12 months