Delivery manager, sme - payroll(0856) IBM Business Services

Introduction
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.
Your Role and Responsibilities
Responsible for the leadership of a designated process / service line. Their key responsibilities are in the areas of process co-ordination and process development. They are responsible for ensuring that a continuous improvement plan for their service, including use of Six Sigma, is in place. They are responsible for optimizing performance against Service Level Agreements; they may have budget responsibility; they are responsible for developing leadership expertise / SME knowledge in their service line. They are responsible for project management, portfolio, transformation initiatives, compliance (business controls, internal controls, separation of duties, compliance testing) and also have ownership of the Business Continuity Plan.
Required Technical and Professional Expertise
Bachelor's degree in Human Resources, Business, Finance, or related disciplines
Excellent verbal and written communications skills required in English
Preferably at least 8+ Years of experience in HR or Payroll
Strong Executive presence, ability to lead large extended leadership teams
Strong knowledge of Federal, State, Country, and Local payroll policies, and procedures
Ability to analyze large data sets and see strategic opportunities
Ability to integrate people / org data for business analytics and deliver integrated insights and solutions
Preferred Technical and Professional Expertise
Strong consulting and project management skills, with the ability to manage complex projects and cross functional teams
Strong analytical skills with an expertise in analysing complex data and converting into meaningful insights
Ability to collaborate seamlessly across functions including legal, finance, business unit leaders, local teams and external consultants and advisors
Ability to communicate in a clear and compelling manner aligned with audience
Willingness to work in a fast-paced environment with tight turnaround times with the ability to prioritize work when there are competing demands and urgent business needs
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