Customer support / risk officer (thai/ china/ viet nationality)Itechno Specialist

Salary Details
PHP 100,000
Job Address
Aseana One Building Pasay
Job Description
Manage large amounts of incoming phone calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Able to speak mandarin is a must, english basic communication.
Start immediate and work place is Pasay, Philippines
Job Requirements
excel, word, risk management
Job Type
Customer Service/BPO
Working Hours
12:00 AM to 12:00 AM
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NCR, Metro Manila, Pasay, Philippines
1 Year or less
Full-time
PHP 100,000
High School Graduate
4 Vacancies