Customer support representative (csr) | voiceUnistar Credit and Finance Corporation

Receives and responds to inbound phone calls of customer inquiries professionally and timely; logs/records customer inquiries or concerns for proper monitoring.
Resolves issues about products and services and escalates concerns to the supervisor when necessary.
Generates customer interest in the company's products or services.
Documents and reports customer feedback to improve the customer experience.
Manages and updates customer databases with notes for each customer.
Conducts research to deliver accurate and timely information.
Performs all other tasks that may be assigned from time to time.
College graduate with a bachelor's degree in Marketing, Business Administration or equivalent
Over 1 year experience as a Customer Service Representative or a Call Center Agent.
With an extensive customer service experience related in fields such as; Customer Service, Marketing, Part/Service, Business Devt. and etc.
Above average verbal and written communication skills.
Must have experience in handling calls/customer inquiries particularly in a business to customer environment
Entry Level / Junior, Apprentice Customer Service Financial Services 4 openings Bachelor's degree graduate
SIYCHA GROUP OF COMPANIES is a group of companies which is owned and operated by Siy Cha Family, originated at Tacurong, Sultan Kudarat. It is composed of different business units namely: Siy Cha Hardware Corporation, Sultan Kudarat Milling & Trading Inc., Millenium Distribution Systems, Inc., Central Universal Corporation and Motorcycle Financing: Gentrade International Philippines, Inc., Metrocycle World Corporation (Transcycle and Powercycle) and Unistar Credit and Finance Corporation.
Kalibrr

Pasig City, Metro Manila
Permanent
Full-time