Customer Success AssociateRingCentral
Workplace: MetroManila, Manila
Salary: Agreement
Work form: Full time
Posting Date: 09/11/2025
Deadline: 25/10/2020
This job has expired, you can refer to some related jobs below
Responsibilities:
• Maintain and grow monthly recurring revenue for RingCentral's most valued customers
• Project Management - quarterbacking internal and external initiatives
• Develop strong customer relationships and serve in the role of RingCentral trusted partner
• Ensure customer satisfaction: addressing technical demands and acting as sales liaison, and including partners to better support premium RingCentral customers
• Partner cross-functionally with support, professional services, and sales and marketing departments to create customer success that drives positive customer satisfaction and account growth
Qualifications:
• At least 2 years related experience, in a Customer Service position
• At least 2 years related experience in a Technical Support position
• At least 1 year related experience in a Sales position
• Experience working across cultures
• Experience in handling B2B accounts
• Knowledge of PBX, VOIP
• Knowledge on Networking theories and protocols (SIP, RTP, QoS, COS, LAN/WAN, Routers, Firewalls, Switches, TCP/IP)
• Working knowledge of Microsoft Office Applications
• Strong communication skills - written and verbal - with understanding of situational best practices
• Excellent presentation skills - from small to large audiences
Successful candidates must be amenable to work during US Hours
• Maintain and grow monthly recurring revenue for RingCentral's most valued customers
• Project Management - quarterbacking internal and external initiatives
• Develop strong customer relationships and serve in the role of RingCentral trusted partner
• Ensure customer satisfaction: addressing technical demands and acting as sales liaison, and including partners to better support premium RingCentral customers
• Partner cross-functionally with support, professional services, and sales and marketing departments to create customer success that drives positive customer satisfaction and account growth
Qualifications:
• At least 2 years related experience, in a Customer Service position
• At least 2 years related experience in a Technical Support position
• At least 1 year related experience in a Sales position
• Experience working across cultures
• Experience in handling B2B accounts
• Knowledge of PBX, VOIP
• Knowledge on Networking theories and protocols (SIP, RTP, QoS, COS, LAN/WAN, Routers, Firewalls, Switches, TCP/IP)
• Working knowledge of Microsoft Office Applications
• Strong communication skills - written and verbal - with understanding of situational best practices
• Excellent presentation skills - from small to large audiences
Successful candidates must be amenable to work during US Hours
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RingCentral
About the company
RingCentral jobs
Metro Manila
Position Customer Success Associate recruited by the company RingCentral at MetroManila, Manila, Joboko automatically collects the salary of , finds more jobs on Customer Success Associate or RingCentral company in the links above