Customer Service RepresentativeULTIMATE CONTACT SOLUTION CALL CENTER SERVICES

Job responsibilities:
Answering inquiries and complaints via phone or e-mail
Assisting customers by responding to their questions
Handling complaints in a patient and effective manner
Giving the best solution based on details provided by customer
Providing excellent customer service 24/7
Qualifications:
At least senior HS graduate with or without CC experience.
Must have an average typing speed and excellent communication skills.
Strong phone skills i.e. diction, active listening.
Ability to communicate and interact with a variety of people.
Ability to make quick and smart decisions under pressure.