Customer Service RepresentativeTTEC
Workplace: MetroManila, Manila
Salary: Agreement
Work form: Full time
Posting Date: 09/11/2025
Deadline: 23/10/2020
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We're hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Customer Service Representative with TeleTech in Mandaluyong City.
Accepting digital applications only for your protection and the protection of our employees:
Apply online here at TeleTechJobs.com
Via the job chat in the lower corner of the job
Or Text 'TTEC' to +63 922 110 1170
Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business - and it's more relevant than ever before in today's environment. We know we're stronger together, working towards a purpose that matters. As TeleTech team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences.
As a TeleTech Customer Experience Champion, You'll Enjoy:
Fun, talented and witty teammates
Knowledgeable, encouraging, and present leadership
Family-friendly environment
Free-spirited, theme-based employee events
Diverse and community-minded organization
Career-growth and lots of learning opportunities for aspiring minds
And yes...all the competitive pay, bonuses and benefits you'd expect and maybe a few you didn't
What You'll be Doing
Do you have a passion for helping others? You could be the difference between a customer experience being just average or an exceptional one. We'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible. And we trust you already have the necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers through some of the more difficult times in their lives. You'll also have a chance to make great new friends and grow your career in a high-energy, family-friendly atmosphere.
On a typical day, you'll
Consult with customers on products and services to provide the best solutions for their need via a variety of communication channels that could include voice, email or chat
Open and maintain customer accounts and information
Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner
Resolve customer technical issues with patience and understanding
Identify additional needs customers may have and help them to upgrade products or services
Positively participate in company events, in team activities, and continuous learning
Why You? What You Bring
Connections are everything here at TeleTech. That means we connect with our customers, our teammates and most importantly with you. And the ability to connect yourself is what you bring to the table... along with the following
Exceptional conversational English verbal and written communication skills
Ability to thrive in a dynamic environment
Customer service experience or customer service oriented skills such as empathy, active listening, and resolution-minded aptitude
Handy with MS Windows and other computer applications
About TeleTech
We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.
TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don't take our word for it - check out some our women in leadership and diversity awards on TTECjobs.com.
For more information about TeleTech, visit TeleTechjobs.com or search #ExperienceTeleTech throughout social media to engage in the global conversation.
TTEC
Accepting digital applications only for your protection and the protection of our employees:
Apply online here at TeleTechJobs.com
Via the job chat in the lower corner of the job
Or Text 'TTEC' to +63 922 110 1170
Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business - and it's more relevant than ever before in today's environment. We know we're stronger together, working towards a purpose that matters. As TeleTech team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences.
As a TeleTech Customer Experience Champion, You'll Enjoy:
Fun, talented and witty teammates
Knowledgeable, encouraging, and present leadership
Family-friendly environment
Free-spirited, theme-based employee events
Diverse and community-minded organization
Career-growth and lots of learning opportunities for aspiring minds
And yes...all the competitive pay, bonuses and benefits you'd expect and maybe a few you didn't
What You'll be Doing
Do you have a passion for helping others? You could be the difference between a customer experience being just average or an exceptional one. We'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible. And we trust you already have the necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers through some of the more difficult times in their lives. You'll also have a chance to make great new friends and grow your career in a high-energy, family-friendly atmosphere.
On a typical day, you'll
Consult with customers on products and services to provide the best solutions for their need via a variety of communication channels that could include voice, email or chat
Open and maintain customer accounts and information
Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner
Resolve customer technical issues with patience and understanding
Identify additional needs customers may have and help them to upgrade products or services
Positively participate in company events, in team activities, and continuous learning
Why You? What You Bring
Connections are everything here at TeleTech. That means we connect with our customers, our teammates and most importantly with you. And the ability to connect yourself is what you bring to the table... along with the following
Exceptional conversational English verbal and written communication skills
Ability to thrive in a dynamic environment
Customer service experience or customer service oriented skills such as empathy, active listening, and resolution-minded aptitude
Handy with MS Windows and other computer applications
About TeleTech
We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.
TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don't take our word for it - check out some our women in leadership and diversity awards on TTECjobs.com.
For more information about TeleTech, visit TeleTechjobs.com or search #ExperienceTeleTech throughout social media to engage in the global conversation.
TTEC
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Mandaluyong City, Metro Manila
Permanent
Full-time
Permanent
Full-time
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Mandaluyong City, Metro Manila
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Mandaluyong City, Metro Manila