Customer Service RepresentativeKolin Philippines International Inc.

JOB DESCRIPTION
Do you want to be part of our growing team and experience a fun-filled working environment while enhancing your professional skills for career advancement? 
 
As the company’s Customer Service Representative, you must:
 
Attend to customer calls attentively, politely and in a timely manner.
In charge in customer service calls ticketing and handling customer complaints.
Remind encountered customers for payment due.
Updates job knowledge by familiarizing self of product information, features, specifications and other related work processes that may use in customer orientation.
Give earliest promise date to customer based on calendar dashboard.
Adheres to standards and guidelines of service calls ticketing.
As a Customer Service Representative, you will receive:
Complete government mandated leaves
Annual Merit Increase
Paid VL/SL and EL
Free Pre-Employment Medical Exam
2Days Intensive Product and Company Orientation 
Birthday Incentive
JOB QUALIFICATION
To be a Customer Service Representative, you must be:
Graduate of any 4 year course
With atleast 6 months Customer Service Experience
Has good oral and written communication skills
Resilient
Professional and courteous demeanor
Flexible
OTHER JOB REQUIREMENTS
Education
Bachelor's/College Degree
Field of study
Others
Specialization
Customer Service
Customer service excellence, Knowledge in MS Office