Customer Service Representative (work from home set-up)Bpo Company

BENEFITS:
• Government mandated benefits
• Leave credits
• HMO
• Performance bonus
• Uncapped incentives
• Sign on Bonus
JOB DETAILS:
Company Profile: This company is an International BPO Company that caters Global clients.
Requirements:
• Bachelor degree in any fields
• At least 2 years experience in BPO Customer Service
• Willing to work onsite in Ortigas, Pasig City
Responsibilities:
• Identify and assess customers' needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
Recruitment Process:
• Paper Screening
• Initial interview
• Assessment
• Final interview
• Job Offer
CONTACT US ANYTIME, OUR FRIENDLY RECRUITERS WILL ASSIST YOU . . .
Our Email: ********@jp-network-e.com
GLOBE: 09176381*** | SMART/SUN: [Protected Info]
LANDLINE: (02) 8245 - 2829
(Skype): live:newhirephilippines
Look for: Ms. Ivy
You can also reach us out through:
FACEBOOK ACCOUNT:
https://www.facebook.com/career.philjobs
VISIT OUR WEBSITE FOR MORE JOB OPENINGS:
https://jknetwork-jobs.com/