CUSTOMER SERVICE REPRESENTATIVE with sales experience | dayshiftEzy Service Centre Corporation

Salary Details
PHP 20,000
Job Address
20th Floor, Room 2002 Robinsons Equitable Tower, ADB Avenue corner Poveda St. Ortigas Center Pasig City Philippines 1605
Job Description
POSITION DESCRIPTION:
This role is responsible in assisting with sales and marketing activities and other administrative support to enable Ezy Service Centre take advantage of new business opportunities and maintain customer relation.
KEY ROLES AND RESPONSIBILITIES:
Generate, qualify and process new sales leads
Develop new business thru different channels to introduce Ezy Service Centre services and identify appropriate buyers within the target market.
Timely coordination and distribution of mail outs and other marketing materials contributing to marketing activities
Maintenance of internal CRM ensuring that lead and client information is entered accurately and is up to date
Calling leads, understanding their needs, process and effectively communicating the benefits of our services on building their business.
Answers phone calls from clients and deals with enquiries as they arise
Arranges online appointment, coordinate bookings and schedule meetings between clients and Business Development Team
Provides administrative work including compiling a daily list of sales leads, providing sales data and guides to the Business Development Team
Recording sales trends and liaising with Management Team to develop sales strategies
Managing the correspondence between the Management team and our clients
SELECTION CRITERIA:
Minimum of 1 year experience in Business Process Outsourcing (BPO) setting
With good communication skills enough to convey communication internally and with business partners
Experience in dealing with client correspondence
Demonstrated accuracy and attention to detail
Strong sales focus and interest in business growth
Ability to multitask, and complete allocated tasks within set timeframes
Proven ability to work independent yet successfully contribute to a cohesive team environment
This position description is not intended to be all-inclusive. Employee may perform other related duties as required to meet the ongoing needs of the organization.
Job Requirements
Communication Skills, Sales, Leads Generation
Job Type
Customer Service/BPO
Working Hours
05:30 AM to 06:30 PM
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NCR, Metro Manila, San Juan, Philippines
1 Year or less
Full-time
PHP 20,000
Bachelor's / College Degree
10 Vacancies