Customer Service Representative (non voice)Marie France Bodyline International

Customer Service Representative
We are looking for a motivated and enthusiastic Customer Service Representative to join our team!
As a Customer Service Representative, you will be responsible for providing support to our clients and providing a positive and top-quality customer experience.
Job Description
Properly answers inquiries in all social media platforms and book clients to come into our centers.
Provides client support and overall customer experience using various social media platforms
Provides a positive customer experience as the first point of contact of potential clients
Manage and nurture potential clients
Qualifications:
Candidate must possess at least a Bachelor's/College Degree, in any field.
Possess clarity in communicating, superb verbal and written communication skills.
Must be quick in understanding direction and empathetic in responding to clients' inquiries.
Previous experience in a customer service role is preferred
Sound judgment and excellent problem-solving skills
Ability to respond appropriately under pressure
Adept in providing a positive customer experience
Can handle customer service and social media at the same time.
Required skill(s): Customer account management, Customer Care, Communication skill, and Social Media.
Ability to multi-task and cater to a number of clients at the same time.
At least 2 years (s) of working experience in the related field is required for this position.
Applicants must be willing to work on-site in Makati City.