Customer Service Representative for delivery account to start on julyIBEX Global Solutions (Philippines) Inc.

Assist customers who want to pick-up/track and hold their packages
Assist customers about their missing/misdelivered package(s)
Assist customers who want to locate their package(s)
Support and offer delivery notification and online services
Probe and discover the needs of the customer and recommend the appropriate service using features and benefits
Adhere to IBEX Global Philippines company policies and work standards
Qualifications:
Must have at least 6 month continuous international BPO experience
For no BPO experience must have an IT educational background or any related course
With good to excellent english communication skills (speaking and listening)
Background in handling a multitasking account is highly desired
Willing to work on a flexible shift schedule
Must be living in Makati, Mandaluyong, Manila, San Juan, Taguig, Pasay, Pasig, Quezon City and Rizal
Benefits:
HMO on 3rd month plus 2 free dependents (1st dependent on 6th month and 2nd dependent on 1st year)
Career Development, Growth and Promotion.
Competitive Compensation Package
Recruitment Center:
G/F Shaw IT Center, Nueve De Pebrero cor. Shaw Blvd, Mandaluyong City