Customer Service Representative (email/chat support)Eastvantage
Workplace: MetroManila, Manila
Salary: Agreement
Work form: Full time
Posting Date: 22/02/2026
Deadline: 21/11/2020
- Being the first point of contact for our customer requiring assistance with using the use of our website & or other marketing channels.
- Enthusiastically engaging customers regarding the products and purchase process, providing a confident and concise answer to their enquiry.
- Providing email support that include a structured and well written email response within the agreed SLA.
- Providing Exceptional customer service to our large base of customers
- Ensuring that all interactions and relevant information is captured in the ticket logging process.
- Taking ownership & accountability of issues
- Ensuring that all processes are performed as per the documented procedure.
- Being able to assist other teams within our group should their volumes become excessive.
- Enthusiastically engaging customers regarding the products and purchase process, providing a confident and concise answer to their enquiry.
- Providing email support that include a structured and well written email response within the agreed SLA.
- Providing Exceptional customer service to our large base of customers
- Ensuring that all interactions and relevant information is captured in the ticket logging process.
- Taking ownership & accountability of issues
- Ensuring that all processes are performed as per the documented procedure.
- Being able to assist other teams within our group should their volumes become excessive.
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Position Customer Service Representative (email/chat support) recruited by the company Eastvantage at MetroManila, Manila, Joboko automatically collects the salary of , finds more jobs on Customer Service Representative (Email/Chat Support) or Eastvantage company in the links above
About the company
Eastvantage jobs
Manila, Metro Manila