Customer Service associateAbbott

JOB DESCRIPTION:
MAIN PURPOSE OF ROLE
Summarize the main purpose of the role.
Responds to customer inquiries via telephone or email to provide problem resolution in accordance with the Organization's service standards.
MAIN RESPONSIBILITIES
•The Entry level Customer Service Representative will typically only receive and/or place telephone calls that are basic and routine as they gain experience with the company's products and services.
•Solve simple customer problems and analyze customer service needs for communication to service and technical departments.
The base pay for this position is
N/A
In specific locations, the pay range may vary from the range posted.
JOB FAMILY:
Customer ServiceDIVISION:
ARDx Abbott Rapid DiagnosticsLOCATION:
Philippines > Taguig City : Five/Neo BuildingADDITIONAL LOCATIONS:
WORK SHIFT:
StandardTRAVEL:
Not specifiedMEDICAL SURVEILLANCE:
Not ApplicableSIGNIFICANT WORK ACTIVITIES:
Not Applicable