Customer Service agentFlash Express (Philippines) Co. Ltd.

At least 2 years college level/Bachelor's Degree
Counseling through Call/Chat/Line/WhatsApp/mail and other services, serving express customers, and solving user problems.
Familiar with the company's service procedures and standards (express pickup, delivery and other services).Understand the needs of customers and provide them with accurate answers according to their needs.
Respond to various customer questions accurately, concisely, efficiently and friendly
When there is a customer complaint, consider the needs of the customer and make a quick and correct response to the customer's complaint in the first time to keep every high-quality customer with first-class service.
Establish a professional, efficient, responsible and trustworthy company image in the customer base with considerate, considerate and efficient service every time
Establish a professional, efficient, responsible and trustworthy company image in the customer base with considerate, considerate and efficient service every time
Participate in regular meetings of departments and companies (day/week/month/quarter/semi-annual/annual), report work, share work experience
Willing to be assigned in McKinley, Taguig City