customer Project ManagerEricsson

Ericsson Philippines
Location : Taguig, Philippines
Work rights : Local employement contract
Travel requirement : 10%
All employment offers to join Ericsson are subject to satisfactory completion of our global pre employment check
As the tech firm that created the mobile world, and with more than 54,000 patents to our name, we've made it our
business to make a mark. When joining our team at Ericsson you are empowered to learn, lead and perform at your best,
shaping the future of technology. This is a place where you're welcomed as your own perfectly unique self, and
celebrated for the skills, talent, and perspective you bring to the team. Are you in?
Come, and be where it begins.
Our Phenomenal Opportunity
Ericsson Philippines is growing! We are now looking for a Customer Project Manager, to lead assigned customer projects securing that project goals are met, customer's expectations are fulfilled, and that the customer relation is handled in the best possible way within the scope of the contract. Our people are our biggest competitive advantage, and this challenging but highly rewarding position is a great opportunity for someone with outstanding communication and soft skills to contribute to our ongoing success. This role is for someone with an extensive background in project management space for a large Network upgrade program. You will be pivotal in ensuring that commercial activities and issues from the client are addressed in a timely manner, provide appropriate analysis, and report and provide support to all internal partners.
You will
Managing capacity expansion upgrades as part of a national upgrade program
Responsible for working with various supporting functions (financial, change management, technical teams etc.)
Managing ASPs to support program delivery
Drive project execution: track project activities, supervise and handle changes, conflicts and critical issues
Handle customer and partner engagement: manage customer relationship building confidence and trust, ensure project progress arranging meetings and customer events
Handle project finance: ensure financial system monitoring
Develop the business: participate to contract preparation and to pre-sales meeting
Develop the CPM area: simplify processes, methods and tools with creative ideas
To be successful in the role you must have
Education: Bachelor's Degree in Engineering or business or equivalent industry experience
Minimum 5 years industry experience in telecommunication networks with at least 2 years in a managing role.
Prior experience in fixed wireless upgrade programs
Experience with different types of customers, their business and the ability to adapt to a customer's culture, processes and ways of working
A basic understanding of the services and products of the project delivery and their value to the customer.
Shown end to end control over projects and an understanding of the commercial model that supports it
Able to work under pressure, resolve issues and disputes and maintain a delivery culture!
Experience from direct customer interface as CFPM, such as Customer presentations, Negotiations, Agreements, Requirement management and collaboration
Experience at leading virtual teams, including third parties with maintenance of successful delivery
You may also have:
PMI certifications
Project sales process
Contract management
We are proud to announce at Ericsson Philippines has been named #8 in the country and our employees have once again voted us as a Great Place to Work® and we have been officially CertifiedTM in 2021. Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work® Institute for assessment, benchmarking and planning actions to strengthen their workplace culture and this Certification acknowledges our employees value their employee experience and our workplace culture.
What's in it for you?
Here at Ericsson, our culture is built on over a century of courageous decisions With us, you will no longer be dreaming of what the future holds you will be redefining it You won't develop for the status quo but will build what replaces it Joining us is a way to move your career in any direction you want with hundreds of career opportunities in locations all over the world, in a place where co creation and collaboration are embedded into the walls You will find yourself in a speak up environment where empathy and humanness serve as cornerstones for how we work, and where work life balance is a priority Welcome to an inclusive, global company where your opportunity to make an impact is endless.
What happens once you apply
What happens next once you apply? Read about the next steps here
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Ericsson is continuing to hire for all open roles with all interviewing and on boarding done virtually due to COVID 19. Everyone new to the team, along with our current staff, will temporarily work from home until it is safe to return to our offices.
Do you believe that an organization fostering an environment of cooperation and collaboration to execute speed creates better business values? Do you value a culture of humaneness, where fact-based decisions are important, and our people are encouraged to speak up? Do you believe that diverse, inclusive teams drive performance and innovation? At Ericsson, we do