customer experience EXECUTIVE - texStellar Philippines, Inc.

CUSTOMER EXPERIENCE EXECUTIVE - TEX (Australian Telco Account) o Work Condition: Permanent - Full-time Employment o Work Type: Telco - Mobile Support / Blended (Voice & Non-voice) o Work Schedule: AU Timezone o Work Arrangement: Onsite o Reporting S CUSTOMER EXPERIENCE EXECUTIVE - TEX (Australian Telco Account) o Work Condition: Permanent - Full-time Employment o Work Type: Telco - Mobile Support / Blended (Voice & Non-voice) o Work Schedule: AU Timezone o Work Arrangement: Onsite o Reporting Site: BGC (The Curve) & Eastwood o Salary Package: 22,000.00 all in package (19k Basic + 3k Non-tax Allowance) o Minimum Qualifications: At least Senior High School graduate At least six (6) months BPO Experience With Excellent English Communication (Oral and Written) Experience on phone, email and live chat support preferred but not required Experience in Customer Service, Sales, Billing, Collections and Technical Support preferred but not required Has strong verbal and written communication and comprehension skills Amenable to Report Onsite o Paid training starts on January 10 IATF Guidelines for on-site workers: Fully vaccinated: . Need to submit a copy of vaccine card as proof. Partially Vaccinated: . New hires should submit a copy of their vaccine card that shows the 2nd dose schedule . If 2nd dose hasn't expired - no need for COVID test . If 2nd dose expired but there is supporting docs to prove that it wasn't the employees fault to miss the session (ex. Vaccines not available, scheduling issues from LGU / agency), no need for COVID test but supporting proof is a must . If 2nd dose has expired because of employee oversight, employee needs to COVID Test once every 2 weeks until employee completes vaccination Not vaccinated: . ProbeCX (formerly Stellar Philippines): will shoulder the first instance of new hires or returning employees to onsite . Probe Group Philippines Inc. - New hire will shoulder the covid testing / antigen testing . For both companies, employees will shoulder the antigen testing once every 2 weeks until vaccination has started Send in your application as early as now to secure a spot with us! WHY APPLY? Great Culture is the first reason and then so much more . Chat, Voice, Back Office Positions Available --- there's a work type that you'll enjoy! . Australian, Singapore, US Accounts --- there's a time zone that will work for you! . Tips and Coaching available to help you pass. . HMO with a subsidized fee for 1 dependent for life, Wellness Program available 24/7, and Life Insurance! . Lifestyle Flexibility Coordination Program Available (once you hit Production) for your flexibility needs! . 20 Annual Leaves, don't get Sick and use it all for Vacation, with 10 convertible to cash . Night Differential and Hazard Pay, Monthly Uncapped Profit Incentives, . Real Career Growth Opportunities --- learn about our Future Focus Program, Stellar Academy, and Secondment Bootcamps! . Christmas Baskets/Hams, Tenure & Loyalty Gifts, Free Food Days, Holiday Gifts, Raffles . Summer Outing for the whole company, Gala Awards Nights for our Top Performers, and a Kick-Ass Year-End Party . Ability to apply for Internal Global Openings (Australia, US, Singapore, South Africa) . We are an equal opportunity employer with a strong Diversity and Inclusion Program! . Executives and Senior Managers that act like your peers and that you can talk to on a daily basis! Your opinions and recommendations can be heard here.
Monster

Taguig City, Metro Manila
₱228,000-264,000 per year
Permanent
Full-time