Customer due diligence analystEntain

The Digital AML Team is responsible for conducting detailed investigations of Group Digital/Multi Channel customers to detect potential money laundering risks and reviewing customers and incidents where risk triggers are identified or internal thresholds are met. These investigations are conducted to ensure that the customer can legitimately support their levels of play and that there are no clear risks factors in their profile. This is a requirement that aims to reduce the business risk and impact of those customers who are either not willing or able to to justify their source of funds as well as being able to prevent the use of the proceeds of crime.
Key Responsibilities:
Produce detailed and investigative customer reviews with clear, accurate and detailed case files where risk triggers are identified or internal thresholds are met
Work closely with the VIP Teams and Account Security Team to ensure that the source of funds for our customers is legitimate
Work closely with the Digital Responsible Gambling Team to ensure that when necessary customers are provided with the appropriate RG support
Analyse betting, gaming, and payment transaction reports to detect and react to potential money laundering risks
Raise internal SARs (Suspicious Activity Reports) to the AML Team Manager where suspicious money laundering activity has been identified for further consideration by the Group Money Laundering Reporting Officer (MLRO)
In relation to AML or Counter Terrorist Financing (CTF) issues - under the direction of the AML Team Manager - respond to requests for personal sensitive customer information from external third parties including Law Enforcement Agencies
Liaise with the Retail AML Team when appropriate to gather full details of cross product customer profiles
Attend the weekly Digital AML Customer Governance Meetings as required
In relation to AML & CTF issues - under the direction of the AML Team Manager - provide advice, respond to queries and act as a point of reference
Any other duties commensurate to the post as designated by the AML Team Manager
Specialist Skills and Experience Required:
Must be detail orientated and analytical
Motivated, well organised, and accurate with a high attention to detail; experience of detailed, investigative and analytical working practices preferred
"No stone unturned" approach to investigation and problem solving under pressure
Effective written and verbal communication skills with the ability to communicate with key head office, Group, Divisional and international colleagues in data gathering to collect the best information and relay findings
Able to work on own initiative and to challenge processes where improvements could be made
Effective teamwork skills
Proficient in MS Office - strong knowledge of Microsoft Excel (i.e. pivot tables, formulas) preferred
Must be able to work to strict deadlines and prioritise issues; experience of carrying out process driven procedures preferred
Good knowledge of the betting industry
AML knowledge and experience preferred
About Entain
We may sit on the FTSE100, but for millions of customers worldwide, we're the brands they hold in their hands - and heart. As the home of household names like Ladbrokes, Foxy and PartyPoker, to name just a few, we elevate lives with moments of excitement. And right now we're elevating ourselves above the competition. We're leading the industry in bold new directions - and it's our diverse and talented team who are making this possible. Believe us, the best is yet to come. For our customers. For our future. For your career.
DEI and Wellbeing @ Entain
At Entain we do what's right. It's one of our core values. Which is why we're taking the lead when it comes to creating a diverse, equal and inclusive future - for our people, our industry and our society. We've created a culture where everyone can feel psychologically safe, included and heard. Where being accepted for who you are is a given. Here, we celebrate our individual differences, and make sure everyone feels supported, respected, and empowered to thrive - and that starts from the moment you apply to join us.
Life @ Entain
We're a team who love to play, and win, together. We love building bonds between our people, and we love to build your career up too. Join us, and we won't just be your employer, we'll be your biggest cheerleader. We'll give you the power to lead the conversation on your learning and career goals from day one, and then get behind you with all the support you need to take your career - and our business - to new heights.
Entain

Manila City, Metro Manila
Permanent
Full-time