Handles Availments queries of the caller.
Resolve Availment complaints, otherwise, escalate to team leader or concerned unit/department.
Prepares and submits reports as required by the team leader.
Documents all captured transactions in the call management suite (CMS).
Ensure compliance with Key Result Areas (KRA) targets set by management.
Performs other tasks that may be assigned from time to time.
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Topserve Service Solutions, Inc
About the company
Topserve Service Solutions, Inc jobs
Manila, Metro Manila

Customer Care Coordinator (Order Management | Healthcare Account)
บริษัท เทเลไดเร็ค เทเลคอมเมิร์ซ (ประเทศไทย) จํากัด
MetroManila, Manila, PasigAgreement




Travel Customer Service Representative | Premium International Airline Account
บริษัท เทเลไดเร็ค เทเลคอมเมิร์ซ (ประเทศไทย) จํากัด
MetroManila, Manila, Pasig₱26,000 - 30,000 per month

Customer Service Representative (eCommerce Social Media Account | CSR Hiring!)
บริษัท เทเลไดเร็ค เทเลคอมเมิร์ซ (ประเทศไทย) จํากัด
MetroManila, Manila, PasigAgreement

Cloud Operations & IT Specialist
Windward Software Philippines, Inc.
Cebu, Cebu₱38,000 - 50,000 per month



About the company
Topserve Service Solutions, Inc jobs
Manila, Metro Manila