Customer care specialist | start date: 5 septemberTranscosmos

Summary of the Job:
You will handle inbound and/or outbound customer contacts for the project including questions on products and Customer Support including billing and rate plan questions and changes, customer retention, up-sells, data product and service technical support, troubleshooting, sales and addition of new lines of service.
Requirements
At least High School graduate
2 yrs+ BPO/Customer Service experience
Excellent English communication skills
Highly customer-focused with a good understanding and working knowledge of product support
Customer oriented and enthusiastic
Flexible to work on a shifting schedule (24/7 support)
Benefits
As well as the fantastic opportunity to partner with huge global brands and pursue an exciting career with a rapidly growing BPO leader, transcosmos pride itself on a fun, healthy and encouraging work environment in the premium district of Mckinley Hill, Taguig.
We also reward of our staff with great benefits including:
Great compensation packages
HMO/Medical and dental coverage
Life insurance
Non-taxable allowances
Night differential
And much much more!
Transcosmos

Taguig City, Metro Manila
Permanent
Full-time