Customer Care Specialist in CaviteSH HR (BJ)

Description
Customer Service Representative Job Responsibilities:
• Serves customers by providing product and service information and resolving product and service problems.
• Attracts potential customers by answering product and service questions and suggesting information about other products and services.
• Opens customer accounts by recording account information.
• Maintains customer records by updating account information.
• Resolves product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
Qualifications:
• Must have atleast 1 year BPO experience
• Must have completed 2 years in college
Requirements
Minimum education level: Senior high school
Years of experience: 1
Language(s): English ,Tagalog
Knowledge: Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Customer service, Customer Support
Availability for travel: Yes
Availability for change of residence: Yes

₱ 24,000.00 monthly ·  Makati, National Capital Region ·  24 September (updated)
Work type
Full Time