customer care specialist - day shift and Weekends Off!MDM Systems, Inc.
Workplace: Pampanga
Salary: Apply
Work form: Full time
Posting Date: 07/11/2025
Deadline: 23/11/2020
Description
We are in need of Customer Care Specialists for an Australia and New Zealand based client
DAY SHIFT and WEEKENDS OFF!!!
The role will involve, but is not limited to
KEY RESPONSIBILITIES
• Provide top notch customer service to customers via e-mail and phone
• Ensure a positive customer experience for all contacts
• Identify and assess customers' needs to achieve satisfaction
• Conduct research into any customer service issues
• Provide accurate, valid and complete information by using the right methods/tools
• Keep records of customer interactions, process customer accounts and file documents
QUALIFICATIONS
• With at least 1-2 years in a customer service experience
• Excellent customer service skills and experience delivering strong customer service via e-mail and phone
• Excellent written & verbal communication skills
• Microsoft Office skills
• Fast typing speed
• Computer Savvy
• Willingness to learn
• Ability to take initiative
• Willing to work on flexible schedule
*** Although the above is desirable, full training will be provided.
Experience in:
• Customer Service
• Customer Care
• Inbound calls
• Outbound calls
• Email support
• Call Center
• BPO
Requirements
Minimum education level: Junior High School
Availability for travel: No
Availability for change of residence: No
We are in need of Customer Care Specialists for an Australia and New Zealand based client
DAY SHIFT and WEEKENDS OFF!!!
The role will involve, but is not limited to
KEY RESPONSIBILITIES
• Provide top notch customer service to customers via e-mail and phone
• Ensure a positive customer experience for all contacts
• Identify and assess customers' needs to achieve satisfaction
• Conduct research into any customer service issues
• Provide accurate, valid and complete information by using the right methods/tools
• Keep records of customer interactions, process customer accounts and file documents
QUALIFICATIONS
• With at least 1-2 years in a customer service experience
• Excellent customer service skills and experience delivering strong customer service via e-mail and phone
• Excellent written & verbal communication skills
• Microsoft Office skills
• Fast typing speed
• Computer Savvy
• Willingness to learn
• Ability to take initiative
• Willing to work on flexible schedule
*** Although the above is desirable, full training will be provided.
Experience in:
• Customer Service
• Customer Care
• Inbound calls
• Outbound calls
• Email support
• Call Center
• BPO
Requirements
Minimum education level: Junior High School
Availability for travel: No
Availability for change of residence: No
Other Info
Pampanga, Central Luzon · Today, 09:36 AM
Work type
Full Time
Work type
Full Time
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MDM Systems, Inc.
About the company
MDM Systems, Inc. jobs
Pampanga, Central Luzon · 14 September (updated)
Position customer care specialist - day shift and Weekends Off! recruited by the company MDM Systems, Inc. at Pampanga, Joboko automatically collects the salary of Apply, finds more jobs on Customer Care Specialist - Day shift and Weekends Off! or MDM Systems, Inc. company in the links above