Find Job

Customer care agent | start date: 04 julyTranscosmos

Workplace: MetroManila, Manila, Taguig
Salary: Agreement
Work form: Full time
Posting Date: 18/11/2022
Deadline: 13/12/2022
Do you like to connect with people?
Do you like a role that is varied requiring you to offer a service on multiple levels?
We are looking for bright talent to join our amazing Mobile Account at Transcosmos McKinley Hill Manila!
Successful candidates will be responsible for handling service support calls, as well as promote and cross sell value added services to various customers!
Come and be a part of Transcosmos as we have a long history of over 45 years' experience in outsourced services. Originally established in Japan, and since then we've expanded throughout Southeast Asia and the rest of the world. We currently have over 100 operating centres across 14+ countries, supporting over 30 languages and counting. Transcosmos solutions serve 2,500 clients around the world and as an outsourced solution provider ranked 33rd among the top 100 global outsourcing companies.
As well as the fantastic opportunity to partner with huge global brands and pursue an exciting career with a rapidly growing BPO leader, transcosmos pride itself on a fun, healthy, safe and encouraging work environment in the premium district of Mckinley Hill, Taguig.
As a Customer Care Agent you would be responsible for the primary liaison for assisting customers with billing related questions, educating customers on the offered services and system capabilities in a fast paced, highly demanding and rewarding environment.
Minimum Qualifications:
At least high school graduate.
Good to excellent English communication skills.
Highly customer-focused.
1 years' experience in the BPO industry.
Flexible to work on a shifting schedule / Grave yard shifts.
If this sounds like you then apply within!
Key Benefits:
15 days during your first year of service + Public holidays
Life And Accident Insurance
Medical Insurance
ERP Scheme
And then Fringe benefits upon regularization (6 months) are:
Sickness allowance of five (5) days per calendar year.
Healthcare Allowance
Vision Care Allowance
Regularization Allowance Payment up to 2K
Next Steps:
We are looking to fill this role as soon as possible and aim to come back to you within the next 14 days. If you are successful, you will be invited to an interview.
You must be eligible to live and work in the Manila to apply for this position and be in possession of a current work visa, Valid NBI (6 months to 1 year from date of joining). Documented evidence of the eligibility will be required from candidates as part of the recruitment process.
And much much more!
Compensation Details:
PHP 26,000 basic salary
Non-tax allowances
20% night differential
HMO benefits on your 1st day PLUS one dependent upon regularization (6mos)
We also reward our employees with great benefits including:
Life Insurance
Medical Reimbursements
Dental & Eyecare
Hazard Pay
14th-month pay
On top of that, there are exciting campaign perks that you may receive!
Monthly Performance Incentives
Monthly Engagement Activities
Overtime Pay Rewards
Office Address: 11th Floor, Commerce, and Industry Plaza Building, 1030 Campus Ave., McKinley Hill Cyberpark, Taguig City (we are located right beside Venice Piazza Mall)
We are currently in a Virtual Recruitment Process. For applicants, please ensure that you have a strong internet connection at home and a desktop or laptop for the skills exams and video final interview.

Other Info

Taguig City, Metro Manila
₱26,000 per month

Submit profile


About the company

Position Customer care agent | start date: 04 july recruited by the company Transcosmos at MetroManila, Manila, Taguig, Joboko automatically collects the salary of , finds more jobs on Customer Care Agent | Start Date: 04 July or Transcosmos company in the links above

About the company

  • Employer support:
  • +84 962.107.888