customer assistance AssociateMagic Inc - Corporate
How it works:
A customer will ask your help for a particular task they need done. Your job is to determine what is being asked, and to figure out how to provide it to them. The customer could ask for a variety of things ranging from food delivery, doing research, all the way to scheduling appointments with executives.
Most of the time will be spent communicating with the customers of Magic, providing high-end service, and finding creative ways to get them what they want. The role requires the need to be available for assistance across the operations, the ability to jump from one team or project to another, and an eagerness to take on what is needed.
You will be a part of the founding team in Manila, building the company of the future, and changing the world. Top-performers will have plenty of room to grow.
You will have 2 weeks of training; after which, we continue to provide support whenever you need help with your tasks.
Perfect English communication skills
Excellent problem-solving skills
Strong customer service skills
Minimum Technical Requirements:
Internet speed of 5mbps (for solo usage) and 8mbps (if there are more people using the internet in the household) or more (please go to www.speedtest.net to verify)
Modern computer, powerful enough to run several different programs in parallel (i5 core processor and 8gb RAM)
Working headset with mic
Work from Home
Single Parent Leave
Medical / Health Insurance
Paid Sick Leave
Paid Bereavement/Family Leave
Paid Holidays
Paid Vacation Leave
Maternity & Paternity Leave
Medical, Prescription, Dental, or Vision Plans
Entry Level / Junior, Apprentice Customer Service Consumer Services 10 openings Graduated from high school
Magic is a 24/7 personal assistant on demand in your pocket - text Magic any request, any time, from anywhere in the world and we'll get to work. From managing calendars of busy entrepreneurs, exclusive restaurant reservations for celebrities, to booking last minute private jets for executives, our groundbreaking service can do it all. Come join our radically innovative venture-backed startup founded in 2015 and be a part of our amazing team of go-getters in our offices in San Francisco and Manila.Kalibrr has given Magic Inc. the following awards: Top Performing Recruiter Award (2018), Leading Employer of the Year Award (2019), Most Admired Employer of the Year Award (2019) and Top Performing Recruiter Award (2019).
Kalibrr
Other Info
Permanent
Full-time
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Magic Inc - Corporate
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