csr professionals hiring Concentrix makatiConcentrix
Make that bold move today! Join Concentrix as a Customer Care Specialist!
As a Customer Care Specialist, you will deliver support to the customers and clients of the world's biggest and best brands.
You will also be responsible for:
Answering incoming calls from customers
Resolving customer inquiries/requests
Developing and maintaining accurate files
Ensuring customer requests are handled in an appropriate and timely manner
Utilize various Concentrix and client-based tools and applications for customer management and servicing
Provide cutting-edge service in a friendly, confident and knowledgeable manner
Requirements
Basic Qualifications:
18 yrs old & Above
At least HS or Sr. HS Graduate
with or without Call Center Experience
Good English communication skills
Working knowledge on computers
Good customer service, multi-tasking and problem-solving skills
Willing to work in shifting schedule
Skills / Software
English languageCustomer Service
Working Location
4/F Glorietta 5, Ayala Avenue, Makati City (Near SM Makati and MRT Ayala Station), Philippines
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Job Description
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