Find Job

cs/ Sales AssociateTASQ Staffing Solutions

Workplace: MetroManila, Manila
Salary: Agreement
Work form: Full time
Posting Date: 05/08/2022
Deadline: 05/09/2022

This job has expired, you can refer to some similar jobs here:


Hybrid
The responsibilities and functions include:
Handle escalations from internal team members and customers, dealing with them in an urgent but calm manner in Humble's personality and superb service
Streamline, document and improve team processes
Reaching target metrics for response times & resolution times - act with urgency
Participate in process mapping for Operations SOPs where CX is involved
Understand & grow with the company's features, customer policies and guidelines
Respond to customers' inquiries & concerns within the SLA
Interact with customers via chat, email and calls and maintain 5* quality and SLAs
Learn and understand the company's features, FAQs, customer policies and guidelines
Educate customers on what we are all about and how it works
We hope youre good at:
Startups, fast-paced environments
Rolling up your sleeves and working in a very small team at first, building as we grow
Solid analytical and decision-making skills
Quality communicator, strong English writing and speaking skills
Understanding customer journey and its pain points to urgently attend to their concerns, questions and queries
TASQ Staffing Solutions

Other Info

Mandaluyong City, Metro Manila
Permanent
Full-time

Submit profile

TASQ Staffing Solutions

About the company

TASQ Staffing Solutions jobs

Unit 501 Cattleya Condominium, Salcedo St. 235, Legazpi Village, Makati City


Position cs/ Sales Associate recruited by the company TASQ Staffing Solutions at MetroManila, Manila, Joboko automatically collects the salary of , finds more jobs on CS/Sales Associate or TASQ Staffing Solutions company in the links above

About the company

TASQ Staffing Solutions jobs

Unit 501 Cattleya Condominium, Salcedo St. 235, Legazpi Village, Makati City

  • Employer support:
  • +84 962.107.888