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crm and pricing Data specialistRELX

Workplace: MetroManila, Manila
Salary: Agreement
Work form: Full time
Posting Date: 23/09/2022
Deadline: 23/10/2022
Pricing Data Coordination
Maintaining and updating LexisNexis pricing policies and policy documents based on input from senior management, strategy, product and segment managers;
Maintaining and administering internal pricing information; updating and uploading pricelist to Pulse intranet whether by bulk or one-off requests
Diligently check out-of-synch reports between GCRM and Peoplesoft; assist in resolving synch issues by filing Webstar tickets for the UK-GCRM BPS team
Assist in resolving incorrect pricing in eStore by coordinating with the Digital Team;
Coordinate pricing proposals from the Sales team with Pricing manager;
Support the Sales team to prepare pricing quotations utilising a pricing/quotation tool;
Participating in annual pricing reviews (aka Price Uplift) and ad-hoc pricing projects;
Liaise with New Lexis Pricing Manager for inquiries on availability and release of new Lexis Advance products, schedule of incorporation into the Price Lists, orders for Local Products from International Customers that would need Offering creation, and Pricing set-up requests for newly-setup Lexis Advance products, and;
Other tasks as assigned
Marketing Data and Output - List Extractions
Assess data requirements to develop and manage accurate lists for marketing campaigns
Assess data requirements to develop and manage accurate lists for other stakeholders such as Sales
Extract and manipulate customer data from CRM and other business systems for marketing campaigns and initiatives
Design reports and queries for campaign marketing channels such as mail, email and post
Refreshing lists for campaign activity as and when required
Keeping an excellent rapport with peers in the CRM team to ensure data quality is excellent
Adherence to DBM Policy & Guidelines to ensure data integrity at all times
Data maintenance by ensuring accurate customer information within NetSuite and Global CRM System
Update and manage returns of all customer communication DM, EDM to reflect necessary changes in the system and update touch points for tracking marketing communications
Provide data management support during the lifecycle of marketing campaigns
Demonstrate actions to reduce data duplications and manually delete or merge duplicated records as appropriate
Monitor adherence to contacts policies and manage customer contact information action privacy emails to reflect all stakeholder requests in CRM
Coordinate with various teams to resolve validation of data; modify existing customers and contact information with immediate efficiency. This includes using multiple sources such as Privacy inboxes, Unsubscribe emails and Return to Sender mail.
Validate and update fee earner numbers as requested by relationship managers with proper documentations for future reference
Provide data support to the campaign team for list checking and matching, and privacy checks
Develop an understanding of Privacy Compliance and ensure laws are upheld
Execute regular automated data clean up initiatives as required to uphold data integrity
Manage and police data quality thereby improving the effectiveness of marketing campaigns and initiatives
Work with internal departments to append missing information where required
Manage the process to reduce duplicates in the CRM, and keep the data clean by de-duplicating new leads, contacts and customer against existing leads, contacts and customers
Handle all imports and exports of data to and from the NetSuite and Global CRM system
Ensure purchase of appropriate packages such as Do Not Call Register and Do Not Mail
Enhance database with new sources of data to increase opportunities using internal, external and web resources ensuring compliance
Researching using open source online tools
Updating the database with business cards leads from events and associations
Work closely with the Sales & Marketing teams to ascertain areas of priority for the business in terms of where deeper market penetration is needed
Provide a feedback loop for stakeholders so that data quality is maintained and improved as required; allow stakeholders to raise their concerns for resolution
Understand and uphold privacy and spam laws when researching prospects
Be proactive when using various sources/channels for prospecting, for example having a tight link with events team to ensure they are capturing new leads
Demonstrate actions to reduce data duplications and manually delete or merge duplicated records as appropriate
Create opportunities generated by marketing and allocate tasks to sales to allow for opportunity creation
Align self to the business priorities as and when they change
CRM Development and Enhancements
Work with the marketing team to deliver enhancements to the NetSuite and Global CRM system
Manage the Business and User requirement function for any Marketing CRM enhancements
LexisNexis, a division of RELX Group, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. If a qualified individual with a disability or disabled veteran needs a reasonable accommodation to use or access our online system, that individual should please contact [Protected Info] or if you are based in the US you may also contact us on 1.855.833.5120.
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Manila City, Metro Manila

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About the company

Position crm and pricing Data specialist recruited by the company RELX at MetroManila, Manila, Joboko automatically collects the salary of , finds more jobs on CRM and Pricing Data Specialist or RELX company in the links above

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