Company Overview:
Genesys Telecommunications Laboratories, Ltd - Philippines Branch is a subsidiary of Genesys, the global multi-channel customer experience and contact center solution leader. Genesys' worldwide headquarters are in the US, in Daly City, close to San Francisco. Genesys is in its fifth year as a stand-alone company after being purchased by Permira Funds and Technology Crossover Ventures (TCV) from Alcatel Lucesnt in February 2012. Genesys is among the top 50 largest software companies in the world, recognised by Analysts as a Customer Experience ("CX") solution leader with the broadest and deepest integrated platform on the market and with 5000+ employees and 10,000+ customers across 100 countries.
In the Asia Pacific region, Genesys engages in Sales generation activities, Professional Services, Technical Support, Development and Training) through its direct operations and a strong partner network. Genesys has offices in Australia, Japan, Singapore, India, China, South Korea, New Zealand, the Philippines, Hong Kong, Thailand, Malaysia & Indonesia, with a workforce of 900+ permanent staff across the region.
The APAC Finance Team is headquartered in our Manila Philippines office, with team members throughout the region.
Position: Credit Analyst
Location: Manila, Philippines
Summary of the Position
Key Responsibilities include but are not limited to:
Determine appropriate credit risk rating and credit limit through commercial and full financial analysis for new and existing customers and suppliers.
Work closely with global and regional credit managers in situations which negotiation and management of security is needed to support higher risk exposure.
Analyze over all credit exposure and reassessment of credit worthiness based on frequency grid and trigger events.
Assist credit managers in various adhoc projects.
Other adhoc projects and duties as required.
Qualifications/Skills
4-5 years credit assessment experience.
Strong financial acumen. Excellent understanding of financial statements.
Strong commercial understanding. Ability to balance risk and reward, cost benefit and long-term relationship to support the business.
Clear attention to details and passion for continuous improvement.
Ability to clearly communicate ideas and credit proposals (verbal and written).
Ability to work under pressure and able to switch priorities at short notice.
Experience working in a global organization and in a virtual working environment such business process outsourcing (BPO's) and shared service center is a plus.
Experience leading a team or project is a plus
Work Environment/Culture
Growth and profit driven culture
Requires multi-tasking ability
Continual change
Competing priorities
Learning/growth opportunities
Cyclical work schedules
Team-focused, very competitive environment
Interface with multiple levels of management
Must be comfortable working with a team of high level IT professionals.
Success and ability is rewarded
Opportunities also exist for cross-training and career development.
Covid-19:
Safety for our employees and our communities is a key priority for Genesys. We continue to experience rapid growth during the Covid-19 pandemic and are conducting remote hiring and onboarding processes. All hiring and onboarding processes are being conducted remotely at this time.
Genesys encourages everyone who can get vaccinated to get vaccinated; it's the most empathetic thing we can do for our own health and the health of those around us. At this time, Genesys does not require new hires be fully vaccinated. However, where legally permissible, Genesys will only welcome vaccinated employees back to Genesys Offices as these reopen. Those who are not vaccinated at that time may continue to work remotely if the nature of their job allows it. Customer-facing employees will need to follow customer guidelines.
As our Covid-19 task force and internal teams plan to reopen our global offices, the policies and procedures will continue to be updated.
About Genesys:
Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a ServiceSM, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit www.genesys.com
Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
Genesys
Genesys Telecommunications Laboratories, Ltd - Philippines Branch is a subsidiary of Genesys, the global multi-channel customer experience and contact center solution leader. Genesys' worldwide headquarters are in the US, in Daly City, close to San Francisco. Genesys is in its fifth year as a stand-alone company after being purchased by Permira Funds and Technology Crossover Ventures (TCV) from Alcatel Lucesnt in February 2012. Genesys is among the top 50 largest software companies in the world, recognised by Analysts as a Customer Experience ("CX") solution leader with the broadest and deepest integrated platform on the market and with 5000+ employees and 10,000+ customers across 100 countries.
In the Asia Pacific region, Genesys engages in Sales generation activities, Professional Services, Technical Support, Development and Training) through its direct operations and a strong partner network. Genesys has offices in Australia, Japan, Singapore, India, China, South Korea, New Zealand, the Philippines, Hong Kong, Thailand, Malaysia & Indonesia, with a workforce of 900+ permanent staff across the region.
The APAC Finance Team is headquartered in our Manila Philippines office, with team members throughout the region.
Position: Credit Analyst
Location: Manila, Philippines
Summary of the Position
Key Responsibilities include but are not limited to:
Determine appropriate credit risk rating and credit limit through commercial and full financial analysis for new and existing customers and suppliers.
Work closely with global and regional credit managers in situations which negotiation and management of security is needed to support higher risk exposure.
Analyze over all credit exposure and reassessment of credit worthiness based on frequency grid and trigger events.
Assist credit managers in various adhoc projects.
Other adhoc projects and duties as required.
Qualifications/Skills
4-5 years credit assessment experience.
Strong financial acumen. Excellent understanding of financial statements.
Strong commercial understanding. Ability to balance risk and reward, cost benefit and long-term relationship to support the business.
Clear attention to details and passion for continuous improvement.
Ability to clearly communicate ideas and credit proposals (verbal and written).
Ability to work under pressure and able to switch priorities at short notice.
Experience working in a global organization and in a virtual working environment such business process outsourcing (BPO's) and shared service center is a plus.
Experience leading a team or project is a plus
Work Environment/Culture
Growth and profit driven culture
Requires multi-tasking ability
Continual change
Competing priorities
Learning/growth opportunities
Cyclical work schedules
Team-focused, very competitive environment
Interface with multiple levels of management
Must be comfortable working with a team of high level IT professionals.
Success and ability is rewarded
Opportunities also exist for cross-training and career development.
Covid-19:
Safety for our employees and our communities is a key priority for Genesys. We continue to experience rapid growth during the Covid-19 pandemic and are conducting remote hiring and onboarding processes. All hiring and onboarding processes are being conducted remotely at this time.
Genesys encourages everyone who can get vaccinated to get vaccinated; it's the most empathetic thing we can do for our own health and the health of those around us. At this time, Genesys does not require new hires be fully vaccinated. However, where legally permissible, Genesys will only welcome vaccinated employees back to Genesys Offices as these reopen. Those who are not vaccinated at that time may continue to work remotely if the nature of their job allows it. Customer-facing employees will need to follow customer guidelines.
As our Covid-19 task force and internal teams plan to reopen our global offices, the policies and procedures will continue to be updated.
About Genesys:
Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a ServiceSM, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit www.genesys.com
Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
Genesys
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Manila City, Metro Manila
Permanent
Full-time
Permanent
Full-time
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