content operations specialist ( University hire)Eclaro

Assignment Detail Industry: Software Job Description Content Operations Specialist Job Summary The position is part of the Content Operations team within the Marketing Strategy & Operations organization. It is responsible for supporting Marketi Assignment Detail Industry: Software Job Description Content Operations Specialist Job Summary The position is part of the Content Operations team within the Marketing Strategy & Operations organization. It is responsible for supporting Marketing's content systems, processes, including the Marketing Digital Asset Management (DAM) system. This person will support daily operations and workflows as well as conduct research to help surface the assets that users need. It also includes processes associated with ingestion, storage, cataloguing, annotation, dissemination, advocacy, and retrieval ofDigital Assets across Teradata. Key Responsibilities Support Teradata's Digital Asset Management solution, Marketing Content Portal, and other relevant technologies. Review content/asset submissions and apply appropriate tagging, folder association, and/or categorization. Assist end users in the process of locating the best, most relevant documents to fit their needs. Review document submissions from end users for completeness and accuracy. Assist with, and test, bulk loads of content, following all relevant processes to ensure proper re-categorizing of content with the Taxonomy, and other administrative and maintenance functions. Submit content, announcements, news, and other postings as requested by the business. Participate in the evolution of content maturity at Teradata. Trouble-shoot problems and escalate as appropriate. Create/update designs using Adobe Creative Suite as needed Assist with SharePoint/ShortPoint site developments and updates Serve as a Subject Matter Expert for Marketing Content Portal and digital asset management in general. Ability to consult with employees at all levels of the organization to find relevant information or documents to solve business problems. Train, consult, and guide users on how to access and find assets. Train and mentor users who are submitting content by coaching them on information required for a complete posting. Focus understanding and applying metadata, including the enterprise taxonomy. Manage dissemination, advocacy, and sharing of information and assets. Comply with key departmental and infrastructure Service Level Agreements (SLA's) and ensure compliance Assist in defining and reporting key metrics including number of downloads, active users, etc., as requested Help develop, document, and evolve asset management policies and governance. Use high levels of comprehension and judgment in understanding content to the point of being able to apply relevant metadata. Requirements Familiar with Microsoft Office Products - Word, Excel, PowerPoint, Outlook Excellent oral/written communication skills. A natural organizer, who thrives on turning chaos into order. Extreme attention to detail and accuracy. Experience and proven ability to work effectively in a team-based environment. Ability to learn new tools and processes quickly and adapt to changing environments and priorities. Ability to handle multiple responsibilities in a fast-paced environment requiring project prioritization. Preferred Qualifications Familiar HTML and CSS Familiar with SharePoint/ShortPoint Familiar with Adobe Creative Suite Photoshop, InDesign, Illustrator, Premiere Pro etc. Familiar with PowerBI, Business Objects or other reporting tools Understanding of Teradata products, solutions, and services. Familiar with Jive (Connections) or other content or asset management systems. Content-, asset-, knowledge-, or document management experience. Experience working with metadata, and Taxonomy and ability to categorize content appropriately to organize information within a web site or knowledge management tool. Knowledge of the use of information portals, portlets, and channels. Basic project management capabilities, including the ability to accurately specify project timeframes, dependencies and risk factors.
Monster

Philippines
Permanent
Full-time